Senior Account Manager (Healthcare Communications)

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human‑centred creativity, and AI‑driven insights, fostering a unique environment where innovation thrives and our people are impact‑obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

We are seeking an outstanding Senior Account Manager to join our growing team. Real Chemistry is looking for driven, savvy game changers who are ready to dive into the trenches and make an immediate impact! The ideal candidate will participate in client projects working collaboratively with internal teams to achieve client objectives through smart, effective and coordinated solutions. Senior Account Managers may also supervise Account Associates and Account Managers. The position offers a phenomenal opportunity for an individual to work with leading clients in the pharmaceutical, biotechnology, and medical devices space.

Location & Working Arrangements

Hybrid role based in any of our US offices including New York City, Boston, Chicago, Carmel, or San Francisco, or remotely within the US, depending on team and business needs.

What you’ll do

• Develop presentations, creative briefs, PR materials and other internal/external communications.
• Participate in development of clients’ marketing strategies and tactics; collaborate with team to ensure consensus around scope and approach. Ensure client feedback is captured, understood, and addressed.
• Evaluate and analyze data, including developing succinct, accurate summaries and analyses of research that include recommendations for clients.
• Partner with functional area‑experts within the agency in support of coordinated marketing campaigns.
• Lead all aspects of assigned project(s) fiscal performance and project revenue targets by supervising the teams’ budget, billing and billable hours. Develop monthly projections and review activity reports and financial trackers.
• Thoroughly understand and communicate clients’ expectations internally to ensure staffing resources and performance expectations are met.
• Maintain ongoing, effective communications with client peers to ensure there are no surprises and W2O’s work is meeting all expectations. Participate in quarterly and annual planning and business analysis sessions.
• May supervise Account Associates and Account Managers to ensure they have a balanced workload, the information and resources needed to meet timelines, and understand client objectives. Provide mentorship and support for career progression and performance.
• May participate in new business development through proactively identifying and pursuing opportunities to grow existing business.

This position is a perfect fit for you if

• Our Company values – Best Together, Impact‑Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self‑starter, able to work independently and under tight deadlines.

What you should have

• 4+ years in a professional environment within the public relations, communications, and/or advertising industries. Healthcare PR experience required. Integrated experience is preferred.
• Bachelor’s degree or equivalent experience is required.
• Excellent oral and written communication skills. Ability to explain sophisticated technical terms, clinical trials, and studies pertaining to the brand.
• Ability to develop, edit, and communicate documents and presentations using Microsoft Office tools (PowerPoint, Word, and Excel).
• Highly organized, mindful of timelines and budgets, able to multi‑task and work under limited supervision in fast paced, growing, and evolving environment.
• Strong work ethic and professional presence with a track record of following through on client requests and with deliverables on schedule and on budget.

Pay Range

$68,000-$75,000

Benefits

• Free snacks to keep you running all day long.
• Generous holiday and paid time off.
• Options for private medical, dental, and vision plans.
• Support in saving for the future.
• Mental wellness coaching and support.
• Access to more than 13,000 online classes with LinkedIn Learning.

Office Locations & Hybrid Policy

Real HART: Office locations in cities in the US, UK, and Europe. Employees within an hour of an office are expected to attend in the office two days per week, either at a Real Chemistry office or onsite with clients. Outside of these offices, we have regions where people work remotely but come together quarterly for collaboration, culture and learning opportunities.

Equal Opportunity Employer Statement

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry.