Senior Account Manager (Account Director level)

Location: Amsterdam (Hybrid) | Contract: 12‑month FTC with potential to extend

About the Role

Are you passionate about social media, digital innovation, and client partnerships? Join us as part of our in‑house creative agency, where we deliver cutting‑edge social and digital campaigns across paid and owned channels, influencer activations, and creator content. As part of this established integrated agency team, you'll collaborate with clients and work with the team driving compelling social strategies that blend human creativity with AI‑powered insights. This role will report into the Social & Influence Director.

What You’ll Do

• Understand social and influencer ways of working (for Always On organic content and campaigns)
• Build strong, lasting partnerships with clients, maintaining a positive relationship and ensuring we are always adding value
• Main point of contact with internal teams and clients for all projects (alongside Social Leads / Social Media Managers)
• Create timelines for all projects and ensure work is delivered on time and on budget
• Support teams in managing the flow of projects through their various stages
• Help the team to deliver creative work to a high standard by championing brand identity compliance
• Set up and lead internal and client meetings with note taking for recaps
• Demonstrate flexibility in day‑to‑day planned and unplanned deliverables
• Ensure key Service Level Agreements are met by all parties involved
• Ensure clients have a positive experience through each project, flagging early when risk/issues arise, to ensure a speedy reaction to all risk/issues
• Build relationships with day‑to‑day team (Social Media Managers, in‑house Content Creators, Data Analyst, Leadership Team)
• Financial management
• Integrate technologies and manage resources for maximum efficiencies (inclusive of AI)

What You’ll Bring

• Client service and stakeholder management experience, ideally within a social or digital agency
• Proven ability to manage client‑facing projects, from briefing to delivery
• Deep understanding of agency life and social media marketing mechanics
• Excellent communication, listening, and relationship‑building skills
• Highly organized, proactive, and comfortable in a fast‑paced environment
• Strong leadership and decision‑making skills under pressure
• Tech‑savvy and eager to embrace AI‑driven solutions
• A proven track record of growing and developing accounts
• Marketing degree or equivalent experience (preferred but not essential)

Why Join Us?

This is your opportunity to lead social and digital innovation for global brands, working with a team that’s redefining creative excellence through AI and human ingenuity. If you thrive in an agency environment, love social media, and want to be part of something transformative, we’d love to hear from you!

Values

• Be Ambitious to succeed
• Be Imaginative to push the boundaries of what’s possible
• Be Inspirational to do groundbreaking work
• Be always learning and listening to understand
• Be Results‑focused to exceed expectations
• Be actively pro‑inclusive and anti‑racist across our community, clients and creations

Equal Opportunity Statement

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other characteristic protected by local laws.

Sustainability Commitment

OLIVER has set ambitious environmental goals around sustainability, with science‑based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.