Resource Manager

At Real Chemistry, we are committed to making the world a healthier place by combining deep scientific expertise, human‑centred creativity, and AI‑driven insights. We are a global health innovation company with offices across Europe and the U.S., serving pharmaceutical and biotech clients.

Responsibilities

• Manage the day to day workflow and forecasting of projects through the team.
• Liaise with project managers, producers, account teams and department heads to understand and manage/optimise team resource needs.
• Work closely with the Creative or Medical Leadership to ensure that good resourcing decisions are made and are communicated in a timely manner to the wider teams.
• Deal with day to day queries on projects, secure and analyse briefs and ensure all information is gathered and the creative process followed, negotiate timings.
• Understand how to monitor utilisation, billability and department margins and how to affect change.
• Make recommendations based on understanding of group member skill sets across creative departments.
• Proactively prepare for and lead weekly resource meetings to ensure critical scheduling decisions can be addressed quickly.
• Partner with Recruitment to identify when internal resources are not available and prioritise open positions.
• Collaborate with Client Leaders, HR, Recruitment & leadership teams.

Required Skills & Experience

• Ability to work with a high degree of self‑direction and flexibility, especially with respect to taking initiative, prioritising multiple tasks, and using good judgement to resolve problems.
• Ability to manage key stakeholders using an adaptable and flexible approach.
• Strong interpersonal and communication skills (both written and oral), and the ability to work effectively with a wide range of internal stakeholders.
• Ability to provide accurate and efficient service under the pressure of constant deadlines.
• Skilled in organising tasks and establishing priorities.
• Ability to gather data, consistently track metrics, and prepare reports.
• Ability to work with confidential materials and maintain complete discretion at all times.
• Thorough attention to detail.
• Experience in traffic or operations in the creative industry.
• Strong capacity planning, recruitment, and project team assessment skills.
• Quick and creative problem solver who works well under pressure.
• Commercially savvy with budgeting and production experience.
• Understanding of the disciplines within a creative agency.
• Strong experience within a scheduling or resourcing role, preferably in a professional services environment.
• Demonstrated effectiveness in supporting multiple business leaders, working across varied practice areas.
• Experience with resourcing systems.
• Proficiency in Microsoft Office with a focus on Word and Excel.

Benefits

Real Chemistry offers a comprehensive benefit program and perks tailored to your region. Globally we provide free snacks, generous holiday and paid time off, private medical, dental, and vision plan options, mental wellness coaching, and access to more than 13,000 online learning courses.

Equal Opportunity Statement

Real Chemistry is an equal‑opportunity employer. We seek motivated and qualified applicants without regard to race, colour, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where we operate. We strive to employ, motivate, advance and reasonably accommodate any qualified employees and applicants.