Programme Director (Creative Services/Operations)

Programme Director (Creative Services/Operations)

Full-Time 80000 - 100000 £ / year (est.) Home office (partial)
twentysix

At a Glance

  • Tasks: Lead and optimise large-scale programmes for a global home appliances brand.
  • Company: Join OLIVER, the pioneer in bespoke in-house agencies and marketing ecosystems.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Inclusive workplace valuing diversity and individual potential.
  • Why this job: Shape innovative solutions and drive impactful change in a dynamic environment.
  • Qualifications: Extensive experience in managing complex global programmes and strong leadership skills.

The predicted salary is between 80000 - 100000 £ per year.

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in‑house agencies and marketing ecosystems for brands.

Location: Amsterdam, Netherlands (hybrid)

Employment: 12-month FTC with view to extend

About the role:

The Programme Director oversees medium‑to‑large account portfolios with significant organisational scope, owning delivery, operations, and commercial performance. This role requires advanced programme leadership, strong client stewardship, and the ability to drive programme vision while managing multiple priorities across diverse studio teams and external stakeholders. This role sits within a global in‑house studio based in Amsterdam, built for a leading international home appliances brand. While the studio context is global and social‑first, the priority of this role is programme health, operational excellence, and financial accountability. The Programme Director is accountable for gross profit, revenue forecasting, and programme optimisation, partnering closely with executive leadership to ensure sustainable growth and high‑quality delivery at scale.

What you will be doing:

  • Programme Leadership
    • Own and lead medium‑to‑complex programmes (€2.5M-€6M), ensuring strategic alignment, strong delivery, and financial performance.
    • Act as senior client lead and strategic partner across global stakeholders.
    • Drive programme vision, managing change across teams, markets, and disciplines.
  • Delivery & Operations
    • Maintain accountability for end‑to‑end delivery health across multiple workstreams.
    • Establish KPIs, track performance, and manage risks and dependencies.
    • Continuously optimise workflows, governance, and ways of working to improve efficiency and quality.
  • Commercial Management
    • Own programme gross profit, forecasting, and cost control.
    • Lead scenario planning and corrective actions to protect financial targets.
    • Approve and manage operational decisions that impact commercial performance.
  • Solutions & Transformation
    • Shape integrated solutions across people, process, and technology.
    • Lead transformational initiatives and apply learnings to improve future delivery.
    • Partner with senior leadership on solution design and evolution.
  • Resource & Team Leadership
    • Oversee resource planning and utilisation across programmes.
    • Lead, mentor, and develop senior teams, ensuring clear roles and accountability.
    • Partner with client leadership to ensure effective governance and reporting structures.

What you need to be great in this role:

  • Extensive experience running large, complex global programmes in agencies or in‑house studios.
  • Senior leadership background across digital, social and content ecosystems.
  • Strong client presence and commercial mindset.
  • Comfortable operating in ambiguity and building things that don’t yet exist.
  • A mix of strategic thinking, operational rigour and people leadership.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

Programme Director (Creative Services/Operations) employer: twentysix

At OLIVER, we pride ourselves on being a pioneering employer in the creative services sector, offering a dynamic and inclusive work culture that fosters innovation and collaboration. Located in the vibrant city of Amsterdam, our hybrid work model provides flexibility while ensuring employees have access to exceptional growth opportunities within a global network. Join us to lead transformative projects for renowned brands, where your contributions directly impact operational excellence and commercial success.

twentysix

Contact Details:

twentysix Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Programme Director (Creative Services/Operations)

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. The more people know you’re looking for a Programme Director role, the better your chances of landing that dream job.

Tip Number 2

Prepare for interviews by researching OLIVER and understanding their unique approach to in-house agencies. Tailor your responses to highlight how your experience aligns with their needs, especially in programme leadership and operational excellence.

Tip Number 3

Showcase your achievements! When discussing your past roles, focus on specific examples where you drove programme success or improved financial performance. Numbers speak volumes, so don’t shy away from sharing those impressive stats.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Programme Director (Creative Services/Operations)

Programme Leadership
Client Stewardship
Financial Performance Management
KPI Establishment and Tracking
Risk Management
Workflow Optimisation
Commercial Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Programme Director role. Highlight your experience in managing large, complex programmes and showcase your leadership skills. We want to see how you’ve driven programme vision and delivered results!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your client stewardship and operational excellence that align with what we’re looking for.

Showcase Your Strategic Thinking:In your application, don’t forget to demonstrate your strategic thinking abilities. We love candidates who can operate in ambiguity and build innovative solutions. Share instances where you've successfully navigated challenges and led transformational initiatives.

Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing talent interested in joining our team!

How to prepare for a job interview at twentysix

Know Your Programmes Inside Out

Before the interview, make sure you thoroughly understand the types of programmes OLIVER runs, especially those in the €2.5M-€6M range. Be ready to discuss your experience with similar projects and how you've driven programme health and operational excellence in the past.

Showcase Your Client Stewardship Skills

Prepare examples that highlight your ability to act as a senior client lead. Think about times when you've successfully partnered with global stakeholders and how you managed to align their needs with programme goals. This will demonstrate your strong client presence and commercial mindset.

Demonstrate Your Strategic Thinking

OLIVER values strategic alignment and vision. Be prepared to discuss how you've shaped integrated solutions across people, processes, and technology in previous roles. Share specific instances where your strategic thinking led to successful outcomes, especially in ambiguous situations.

Highlight Your Leadership Experience

As a Programme Director, you'll be leading teams and mentoring senior staff. Bring examples of how you've developed and led teams in the past, ensuring clear roles and accountability. This will show that you're not just a manager but a leader who can inspire and drive performance.