Product Manager (CX Commerce)

Product Manager (CX Commerce)

Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
twentysix

At a Glance

  • Tasks: Lead digital product initiatives from discovery to market launch for top automotive clients.
  • Company: Join VML, a leading creative agency under WPP, known for innovative brand experiences.
  • Benefits: Enjoy a competitive salary, bonus scheme, training opportunities, and flexible working arrangements.
  • Other info: Be part of a culture that values empathy, innovation, and courage.
  • Why this job: Make a real impact by connecting teams and driving performance in a dynamic environment.
  • Qualifications: Experience in product management and a passion for customer-centric digital solutions.

The predicted salary is between 63000 - 77000 £ per year.

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human-first, award-winning work for blue-chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's.

The opportunity:

  • Permanent
  • London/Hybrid

As a Product Manager at VML/WPP ES, you will sit at the absolute heart of our digital operations for one of our largest automotive clients. You are the person who ensures the team is delivering the right thing, for the right people, at the right time.

You will bridge the gap between complex business strategy, customer missions and hands-on digital delivery, translating ambitious automotive objectives into high-performing, user-centric digital products. Working in a highly collaborative, matrixed environment, you will act as the "glue" connecting WPP's agency teams, client's in-house specialists, and key third-party partners to drive measurable performance optimisation.

What you’ll be doing:

  • End-to-end Product Lifecycle & Delivery: Lead digital initiatives end-to-end—from initial discovery and hypothesis validation through design, engineering, QA, and deployment, to final market launch.
  • Requirements Definition: Translate complex market, user, business needs and stakeholder views into highly detailed product requirements, epics, user stories, acceptance criteria, and briefs.
  • Prioritisation & Backlog Management: Contribute to fortnightly collaborative prioritisation sessions and a transparent, ranked backlog to guide contributing teams.
  • Cross-Functional Collaboration & Stakeholder Management: Act as the primary link across a complex stakeholder map and partner closely with creative and design squads.
  • Data Performance, CRO & SEO: Commission market research, competitor analysis, and customer interviews to discover unmet user needs and proactively monitor product performance.

What we want from you:

  • Experience working within Product Management.
  • Strong background managing consumer-facing digital products, ideally within the automotive space.
  • Customer-centric: Focused on understanding, anticipating and exceeding customers’ needs.
  • Strategic & Analytical Thinker: Ability to see the big picture and translate corporate objectives into tangible, measurable digital KPIs.
  • Technically Literate & Data-Driven: Comfortable collaborating with a variety of specialists and making product decisions based on evidence and analytics.
  • Expert Communicator & Negotiator: Exceptional skills presenting concepts and solutions, and stakeholder management.
  • Tools: Experience using Jira, Confluence, or equivalent product management and planning software.

If you know some of this, even better: Automotive experience.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family-friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Product Manager (CX Commerce) employer: twentysix

CNS Media is an exceptional employer that champions innovation and collaboration within the marketing and media landscape. With a strong focus on employee growth, we offer extensive professional development opportunities and a vibrant work culture that values creativity and teamwork. Located in a dynamic environment, our award-winning agency not only encourages ambitious growth plans but also provides a platform for meaningful contributions to the industry.

twentysix

Contact Details:

twentysix Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Manager (CX Commerce)

Join Product Management Meetups

Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like twentysix!

Show Off Your Product Sense

Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at twentysix would be by your initiative!

Utilise Online Communities

Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.

Leverage Your University Network

If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at twentysix through your school's career services!

We think you need these skills to ace Product Manager (CX Commerce)

Product Management
Digital Product Development
Stakeholder Management
User-Centric Design
Data Analysis
Conversion Rate Optimization (CRO)
Search Engine Optimization (SEO)

Some tips for your application 🫡

Show Off Your Product Passion:When applying for a product management role like Product Manager (CX Commerce), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!

Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!

Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.

Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager (CX Commerce) position at twentysix. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!

How to prepare for a job interview at twentysix

Understand the Product Life Cycle

As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.

Showcase Your Cross-Functional Skills

Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.

Prepare for Case Studies

In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.

Know Your Metrics

Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.