Product Design Lead

Real Chemistry, a global agency focused on healthcare communications and marketing, is seeking a senior Product Design Lead to drive creative and digital experiences for clients across the agency. The role is hybrid and can be based in any of our US offices or remotely within the US.

What you’ll do:

• Set and lead the creation of project experience deliverables and general project vision/strategy.
• Create and manage project deliverables, including experience audits, user research documentation, wireframes, clickable prototypes, functional annotations, strategic thinking, customer journeys, and sketches.
• Collaborate with project managers, account leads, creative leads and other stakeholders to set project goals.
• Support and drive alignment in applying consumer needs, brand guidelines, and strategic insights.
• Maintain design standards and guidelines for individual projects, ensuring consistency and user‑friendly solutions.
• Contribute and critique design work with the creative teams daily, offering and taking constructive feedback.
• Advocate for human‑centered design processes and drive user‑centered strategies in design and interaction suggestions.
• Research and stay current in digital design trends, tools, and technologies, especially within the healthcare industry.
• Foster a culture of innovation and continuous improvement, including learning opportunities for the team.
• Lead presentations and communication to clients and internal teams.
• Mentor and manage mid‑level and junior designers on the experience team.

Ideal fit for you:

• Our company values – Best Together, Impact‑Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – truly resonate with you.
• You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and focus as the company evolves.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into data.
• You are a highly organized self‑starter, able to work independently and under tight deadlines.

What you should have:

• 5‑7 years of experience creating and designing complex digital products and experiences.
• Interest in healthcare and medicine.
• Excellent design aesthetic.
• Deep knowledge of ADA guidelines.
• Ability to work well in a team setting.
• Self‑directed and comfortable working with ambiguity and uncertainty.
• Strong verbal communication skills; strong writing and composition abilities.
• Ability to thrive in a fast‑paced environment with a small cross‑functional team.
• Self‑motivation and the ability to manage multiple projects simultaneously.
• Excited about changing the landscape and finding creative solutions.
• An eye for pixel‑perfect design and careful attention to detail.
• Construct clean and organized creative deliverables that adhere to style guidelines.

Pay Range: US$120,000 – $140,000 (based on experience, skills, location, and applicable law).

Equal Opportunity Statement: Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry.

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