At a Glance
- Tasks: Support the employee lifecycle and provide seamless HR assistance.
- Company: Join a dynamic team at Teneo, a leader in People Operations.
- Benefits: Enjoy competitive salary, 28 days holiday, and flexible working options.
- Other info: Be part of a collaborative culture with excellent career growth opportunities.
- Why this job: Make a real difference in employee experiences and grow your HR skills.
- Qualifications: 2 years of HR experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: hybrid, based at one of our UK offices: London, Birmingham, or Manchester.
The Role
As a key member of the Global People Operations team, the People Operations Coordinator supports the entire employee lifecycle at Teneo. They are often the first point of contact for our employees and aim to provide a seamless and positive experience for everyone. Well-versed in company policies, processes, and procedures, they are responsible for handling a wide range of routine HR inquiries and support managers and employees through various lifecycle changes.
Responsibilities
- Support managers and employees with routine people-related queries, promoting self-service solutions while providing additional support when necessary.
- Track and manage key employee lifecycle processes such as onboarding, visa sponsorships (including renewals), probation and off-boarding. Ensure candidates, managers and employees are informed at each step about their responsibilities, entitlements, and next steps.
- Manage changes to employment conditions such as promotions, flexible working arrangements, and internal and international transfers. Ensure that both documentation and Workday are updated and accurate.
- Serve as a front-end Subject Matter Expert (SME) for Workday, providing guidance and support to users on system functionalities and HR processes. Also act as a back-end user to ensure efficient workflows, timely troubleshooting, and data accuracy.
- Collaborate with the Payroll function or third-party vendors to ensure a seamless monthly payroll process.
- Prepare contractor agreements and manage their onboarding and off-boarding process in Workday. Assist in determining whether individuals should be classified as contractors or employees based on local legislation.
- Anticipate the reporting needs of stakeholders and proactively propose and implement better reporting solutions in collaboration with the HRIS team.
- Provide support to employees and the wider People Team during cyclical processes such as Goal Setting, Performance, Promotion and Compensation reviews. This may involve leading training sessions, providing Workday assistance, or tracking completion rates.
- Contribute to the continuous improvement of HR policies, processes and related documentation to enhance People Operations services and the employee experience.
- Administer employee benefits and manage the benefits system and pension portal.
- Guide employees through family leave policies and processes.
Requirements
- At least 2 years’ experience as an HR Administrator or HR Officer.
- Knowledge of local employment legislation.
- Experience with HRIS systems like Workday preferred.
- CIPD Level 3 or 5 qualification and/or bachelor’s degree in human resources, business management, psychology or related field preferred.
- Strong administrative and organizational skills with excellent attention to detail.
- Exceptional customer service and prioritization skills.
- Ability to manage multiple tasks and projects simultaneously.
- Excellent verbal and written communication skills.
- Exemplifies integrity and discretion.
- Continuous improvement mindset – a proactive, adaptable and agile collaborator.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
Benefits
- Competitive salary (depending on experience)
- 28 days holiday
- Discretionary bonus
- Annual salary review
- Pension (with company contribution: 5% of annual salary)
- Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
- Private medical insurance
- Group Income protection
- Life assurance
- Cycle to work schemes
- Season ticket loans
- Regular social, cultural and charitable activities
- Flexible working with office laptop and phone provided
People Operations Coordinator employer: twentysix
At Teneo, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and continuous improvement. Our hybrid working model across vibrant UK locations like London, Birmingham, and Manchester ensures flexibility while providing ample opportunities for professional growth and development. With competitive benefits, including generous holiday allowances, enhanced parental leave, and a commitment to employee well-being, Teneo is dedicated to creating a rewarding and supportive environment for all our team members.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at Teneo on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Teneo’s values and recent projects. Show us you’re not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience and how it relates to the People Operations Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team!
We think you need these skills to ace People Operations Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People Operations Coordinator role. Highlight your HR experience, especially any work with employee lifecycle processes and HRIS systems like Workday. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how you can contribute to our team. Be sure to mention specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills:Since this role involves a lot of interaction with employees and managers, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at twentysix
✨Know Your Stuff
Make sure you’re well-versed in the company’s policies and procedures, especially those related to HR. Familiarise yourself with the employee lifecycle processes mentioned in the job description, as this will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Customer Service Skills
As a People Operations Coordinator, you’ll be the first point of contact for employees. Prepare examples of how you’ve provided exceptional customer service in previous roles. Think about specific situations where you resolved queries or improved someone’s experience.
✨Get Comfortable with Workday
Since the role involves being a Subject Matter Expert for Workday, brush up on your knowledge of the system. If you have experience with HRIS systems, be ready to discuss how you’ve used them effectively in the past. If not, do some research to understand its functionalities.
✨Demonstrate Your Continuous Improvement Mindset
The job requires a proactive approach to improving HR processes. Come prepared with ideas on how you could enhance the employee experience or streamline operations. This shows that you’re not just looking to fill a role but are genuinely interested in contributing to the team’s success.
