At a Glance
- Tasks: Manage client loyalty and retention programmes while creating engaging client experiences.
- Company: Join OLIVER, a pioneer in bespoke marketing solutions with a global presence.
- Benefits: Competitive salary, creative work environment, and opportunities for professional growth.
- Other info: Dynamic role with the chance to make a real impact in a fast-paced industry.
- Why this job: Be part of a team that leverages AI to transform marketing and drive client success.
- Qualifications: Strong communication skills and a passion for client engagement.
The predicted salary is between 30000 - 40000 £ per year.
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in‑house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As part of The Brandtech Group, we are at the forefront of leveraging cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.
The Customer Marketing Manager is a junior manager responsible for OLIVER’s client loyalty, advocacy, and retention marketing programmes. You will develop client journey frameworks; run referral and testimonial programmes; identify and activate case study opportunities; plan client events and experiences; produce client communications; and support upsell and cross‑sell activity through CRM‑triggered campaigns and client‑team enablement.
What you will be doing:
- Develop and manage OLIVER’s client journey mapping.
- Build and run a structured client engagement programme: identifying at‑risk accounts, recognising milestone moments, and ensuring clients feel consistently valued.
Customer Marketing Manager in London employer: twentysix
At OLIVER, we pride ourselves on being an innovative employer that champions creativity and efficiency in a dynamic work environment. Our London office offers a collaborative culture where employees are empowered to grow through hands-on experience and cutting-edge AI technology, ensuring that every team member can contribute to impactful marketing solutions for our diverse clientele. With a strong focus on client loyalty and retention, we provide ample opportunities for professional development and meaningful engagement, making OLIVER an exceptional place to advance your career.
