At a Glance
- Tasks: Lead client relationships and manage creative project delivery across various channels.
- Company: Join OLIVER, part of the innovative Brandtech Group, fostering inclusivity and growth.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Flexible approach to problem-solving and a chance to integrate AI tools into workflows.
- Why this job: Shape impactful partnerships and drive creative excellence in a dynamic environment.
- Qualifications: Experience in senior account management and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: London, United Kingdom
About the role
As Account Director, you'll own the client relationship and the delivery engine. Working across brand campaigns, always-on digital content, thought leadership, event and marketing collateral, you'll be accountable for account health, project governance, stakeholder alignment, and commercial performance. This is a hands-on senior role that demands both strategic thinking and operational discipline. You'll shape the partnership at a senior level while managing briefs, pipelines, compliance and brand workflows, and budgets with rigour and confidence.
Client Partnership & Account Leadership
- Own the senior client relationship as primary point of contact for the client’s marketing and communications team
- Translate business priorities into clear studio direction and creative briefs
- Chair status meetings, monthly business reviews, and strategic planning sessions, keeping the studio positioned as a high-value partner
- Manage client expectations through competing priorities and regulated timelines, without compromising relationships or output quality
- Proactively identify opportunities to grow the scope of the partnership
Project Management & Delivery
- Lead end-to-end delivery across the full creative portfolio, from brief intake through production, approvals, and final output, across digital, social, print, events, and long-form content
- Maintain full pipeline visibility, managing SLA frameworks, capacity risks, and project status across all in-flight work
- Act as the consolidation point for all client feedback before it reaches the creative team
- Build proactive project roadmaps in partnership with creative leads, supporting monthly planning and forecasting cadences
Compliance & Governance
- Manage compliance, brand and legal sign-off processes, ensuring all projects requiring regulatory review are flagged, tracked, and closed out with clear audit trails
Commercial Accountability
- Own account-level budget management: forecasting, purchase orders, spend tracking, and monthly financial reporting
- Source and coordinate external resources to match delivery capacity with project demand
- Flag commercial risks early and identify opportunities to grow account revenue
Gen AI & Agentic Thinking
- Integrate AI tools into project management and account workflows to improve planning efficiency, brief analysis, and status reporting
- Apply agentic thinking to complex, multi-stakeholder delivery challenges, breaking competing priorities into clear plans and finding efficient paths through ambiguity
What you need to be great in this role
- Experience in a senior account management role within a creative agency, in-house studio, or content production environment, working directly with marketing leadership
- Confidence managing multiple stakeholders with competing priorities, including the ability to challenge, educate, and hold senior stakeholders accountable constructively
- Familiarity with regulated industries, financial services, insurance, or similar, including compliance workflows, legal approval chains, and audit requirements
- Fluency in managing high-volume, multi-channel creative portfolios with tight deadlines and competing briefs
- Hands-on experience with SLA frameworks, tiered briefing processes, and feedback management protocols
- Experience coordinating external delivery partners, media, transcreation, and production suppliers, alongside internal creative teams
- Experience owning account-level budgets: purchase orders, spend reconciliation, and financial reporting to senior stakeholders
- Confidence identifying and communicating commercial risks early
- Working knowledge of AI tools that support planning, reporting, or brief analysis in a project management context
- Structured, adaptable approach to complex problem-solving, able to break multi-stakeholder challenges into clear steps and maintain focus when priorities shift
- Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
Account Director - 12m FTC in London employer: twentysix
CNS Media is an exceptional employer that champions innovation and collaboration within the marketing and media landscape. With a strong focus on employee growth, we offer extensive professional development opportunities and a vibrant work culture that values creativity and teamwork. Located in a dynamic environment, our award-winning agency not only encourages ambitious growth plans but also provides a platform for meaningful contributions to the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director - 12m FTC in London
✨Dive into Local Events
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We think you need these skills to ace Account Director - 12m FTC in London
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at twentysix from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at twentysix specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at twentysix
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at twentysix, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show twentysix you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure twentysix that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for twentysix, so think on your feet and don't hesitate to showcase your creativity!
