At a Glance
- Tasks: Provide second-level technical support and troubleshoot various IT issues.
- Company: Join Twentysix, a forward-thinking company focused on growth and innovation.
- Benefits: Enjoy competitive pay, travel opportunities, and a chance to enhance your skills.
- Other info: Exciting growth opportunities and a chance to travel within the APAC region.
- Why this job: Make a real difference in IT support while growing your career in a dynamic environment.
- Qualifications: Strong customer service skills, MS Office knowledge, and basic networking experience required.
The predicted salary is between 30000 - 40000 £ per year.
Twentysix is seeking an IT Service Desk Analyst to provide second-level technical support to regional and global staff, handling hardware, software, phones, AV equipment and peripherals.
You will troubleshoot, document actions, escalate when needed, and contribute to IT process improvements.
The role requires strong customer service, MS Office expertise, basic networking, Power Shell scripting, and willingness to travel within the APAC region.
Growth opportunities are highlighted.
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We think you need these skills to ace IT Service Desk Analyst: Second‑level Support & Growth
Second-level Technical Support
Customer Service
MS Office Expertise
Basic Networking
PowerShell Scripting
Troubleshooting
Documentation Skills
