Global Business Director

Location: Amsterdam (hybrid)

Employment: 12-month FTC with view to extend

About the role

As a Business Director, you will be at the helm of strategic decision-making, driving collaboration, and shaping the global central adaptation model. Your role is pivotal in ensuring the brand’s success across diverse markets and channels. You’ll collaborate with cross-functional teams, seek tech industry trends, and steer our agency efforts toward excellence. This is an integrated role, involving the development of the global business and the responsibility of its P&L. As Business Director you will therefore be working hand‑in‑hand with clients on a daily basis to establish strong relationships and partner with the most senior heads of our client’s globally.

What you will be doing

• Client Service
  • Build and maintain strong client relationships by understanding their business needs and providing exceptional service.
  • Anticipate client needs and proactively offer solutions to enhance their advertising effectiveness.
  • Act as an escalation point for the client for any issues with your teams, solving problems with a solution‑based attitude.
  • Challenge the client when necessary while maintaining a positive relationship, negotiating win‑win compromises on behalf of your team.
  • Ensure each team consistently delivers to the expected level of client service.
• Leadership
  • Lead each team by example, line‑managing the account and strategic and creative leads across each account.
  • Develop, coach and drive team leads and their teams to constantly add value to our clients and challenge briefs to deliver outstanding creative work.
  • Guide and develop your team, inspiring them and spotting potential.
  • Oversee team WIPs and project knowledge without getting caught up in day‑to‑day management details, directing teams to deliver efficiently.
• Growth
  • Grow the agency offering across each client, pushing capabilities to brand & marketing teams and staying top of mind for strategic and creative opportunities.
  • Actively seek opportunities, build relationships with senior clients, and upsell our offering.
  • Experience in running strategic planning sessions is beneficial.
• Operations & Financials
  • Ensure teams operate within defined processes, challenging them to work efficiently and effectively.
  • Manage the P&L for the country office and forecast operational income weekly/quarterly for senior management.

What you need to be great in this role

• Seasoned integrated marketing communications professional with strong experience leading a global account.
• Growth‑minded individual with high commercial acumen and the ability to identify and convert new opportunities.
• Leader during a period of positive change, acting as the agency’s primary point of contact for clients.
• Experienced people leader able to inspire, motivate, and develop high‑performing teams.
• Strategic thinker comfortable navigating complex client environments.
• Capable of working closely with the client as a long‑term business partner, guiding brand and marketing strategy and building relationships with Brand and Marketing Directors.
• Brings courtesy, positivity, and high energy with good people skills; hard‑working yet fun‑loving; proven track record of driving teams to deliver great work.
• Meticulous attention to detail, acting as a reliable “safe pair of hands” ensuring nothing slips through the cracks.

Equal Opportunity Statement

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

Sustainability Commitment

OLIVER has set ambitious environmental goals around sustainability, with science‑based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.