Future Opportunities - Client Services (Medical Communications)

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience LifeatRealChem.

Real Chemistry is continuously building a pipeline of strong client services talent to support our growing medical communications business. We are interested in connecting with professionals across levels, from Senior Account Managers to Account Directors and beyond. Our account teams are responsible for leading client relationships and delivering integrated programs across publications, medical affairs, promotional communications, and scientific visualization. We operate in a hybrid model, with offices in New York City, Boston, Lambertville, Chicago, San Francisco, and Carmel. We are also open to remote candidates. For some roles, travel or close proximity to a client location may be required, which will be discussed throughout the interview process.

What you’ll do:

• Lead day-to-day client relationships and ensure high-quality delivery
• Manage integrated medical communications programs across multiple workstreams
• Partner with scientific, strategy, and creative teams to execute impactful work
• Oversee timelines, budgets, and scopes with strong operational discipline
• Identify opportunities for organic growth within accounts
• Provide leadership and mentorship at more senior levels

What you bring:

• Experience within a medical communications or healthcare agency environment
• Strong understanding of publications, medical affairs, and/or promotional workstreams
• Proven ability to manage clients and deliver complex programs
• Commercial acumen, including scope and budget management
• Excellent stakeholder management and communication skills
• A collaborative, solutions-oriented mindset

Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile. We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations; if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information or any other characteristic protected by federal, state or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.