Director of Growth and Client Engagement

Director of Growth and Client Engagement

Full-Time 120000 - 200000 £ / year (est.) Home office (partial)
twentysix

At a Glance

  • Tasks: Drive growth and client engagement in a cutting-edge AI studio.
  • Company: Join R/GA, a leader in design and innovation for over 40 years.
  • Benefits: Competitive salary, hybrid work model, and direct partnership with leadership.
  • Other info: Opportunity for high-impact work and excellent career growth.
  • Why this job: Shape the future of AI while working with top global brands.
  • Qualifications: 6+ years in client services or sales, with a strong understanding of AI.

The predicted salary is between 120000 - 200000 £ per year.

About Addition

Addition is R/GA's applied intelligence studio. We work with many of the world's leading brands to solve problems at the intersection of frontier AI and human‑centered design. We collaborate with our clients to implement AI systems that create value by improving communications, customer experiences, and internal workflows.

About R/GA

R/GA is a globally renowned design and innovation network that has been reinventing industry standards for over four decades. From our early days pioneering computer‑assisted film production to creating defining digital platforms of the connected age—like the original Nike+ ecosystem and the launch of Beats by Dre—R/GA consistently helps brands adapt and thrive in the face of disruptive technology.

About the Role

As the Director of Growth and Client Engagement at Addition, you are the engine that drives our new business and organic growth process. Working closely with our business development team, you will orchestrate and manage the sales process, qualifying warm leads, managing the pitch and proposal process, and collaborating with clients and company leadership to ensure that relationships are set up for long‑term success.

Key Responsibilities

  • Lead Qualification & Engagement: Partner closely with the outbound business development team to evaluate, qualify, and transition warm leads into opportunities.
  • Pitch & Proposal Management: Own the new business pipeline. Coordinate internal teams (creative, tech, leadership) to build winning pitch decks, write compelling proposals, and run highly effective pitch meetings.
  • Client Education: Act as an ambassador for Addition’s capabilities, clearly and confidently educating prospective clients on our offerings, frontier AI technologies, and how we solve enterprise problems.
  • Commercials & Contracting: Define project parameters, draft Scopes of Work (SOWs), and confidently negotiate pricing and contract terms to close deals.
  • Sales Enablement: Manage the ongoing creation and refinement of Addition’s sales collateral, including detailed case studies, credentials decks, and capabilities overviews.
  • Thought Leadership & Content: Oversee the creation and distribution of thought leadership pieces and social content that elevate Addition’s market presence and attract inbound interest.

Qualifications

  • Experience: 6+ years of experience in client services, partnerships, and/or sales at a leading digital agency, technology, or innovation firm.
  • Proven Track Record: Demonstrated experience successfully managing and closing a $10M+ new business pipeline.
  • AI Literacy: A fluent, conversational understanding of frontier AI technologies and how they apply to enterprise business problems.

Skills & Attributes

  • Exceptional Communicator: Great verbal communication skills for leading high‑stakes pitch meetings and sales calls, paired with top‑tier written skills for crafting persuasive proposals and decks.
  • Problem Solver: A deep passion for untangling complex client challenges and structuring elegant commercial solutions.
  • High EQ & Collaborative: A true team player with the emotional intelligence to navigate complex enterprise client relationships and rally internal teams around a pitch.
  • Tech‑Enabled: A modern operator who actively utilizes AI and automation tools to streamline daily tasks, research, and content creation.
  • Ability to Travel: Willingness to hit the road for face‑to‑face meetings. An average of 5 days per month of travel will be expected.

Why Join Addition?

  • Shape the Future: Lead the commercial process for a studio at the absolute forefront of applied AI innovation.
  • High‑Impact Work: Drive technological partnerships that redefine how the world’s biggest global brands operate.
  • Direct Partnership: Work directly with our CEO and leadership team to define how we scale our client roster.

This role is based in NYC. Candidates must be located in NYC or willing to relocate before their start date. This position offers a hybrid work model, but regular in‑person collaboration is expected.

The total compensation range for this position is $150,000 to $250,000, which includes a mix of base salary and commission. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's applicable skills, pertinent experience, and qualifications.

Director of Growth and Client Engagement employer: twentysix

At Addition, part of R/GA's innovative network, we pride ourselves on being an exceptional employer that fosters a collaborative and forward-thinking work culture. Our team members enjoy unique opportunities for professional growth while working at the cutting edge of applied AI, directly influencing how leading global brands operate. With a hybrid work model based in NYC, we offer competitive compensation and the chance to partner closely with our leadership team, ensuring that every employee plays a vital role in shaping the future of technology and client engagement.

twentysix

Contact Details:

twentysix Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director of Growth and Client Engagement

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Practice your pitch! When you land that interview, make sure you can confidently articulate how your skills align with the role. Tailor your experiences to show how you can drive growth and client engagement at Addition.

Tip Number 3

Showcase your thought leadership! Create content that highlights your understanding of frontier AI technologies and their impact on businesses. Share it on social media or even directly with potential employers to demonstrate your expertise.

Tip Number 4

Apply through our website! We love seeing candidates who are genuinely interested in joining us at Addition. Make sure to highlight your relevant experience and how you can contribute to our mission of driving innovation.

We think you need these skills to ace Director of Growth and Client Engagement

Lead Qualification
Pitch Management
Proposal Writing
Client Education
Contract Negotiation
Sales Enablement
Thought Leadership

Some tips for your application 🫡

Show Your Passion for AI:When writing your application, let your enthusiasm for frontier AI technologies shine through. We want to see how you can connect these innovations with real-world business problems, so don’t hold back on sharing your insights!

Craft Compelling Proposals:Since this role involves a lot of proposal management, make sure your application reflects your ability to write persuasive content. Use clear and engaging language that showcases your skills in crafting winning pitches.

Highlight Your Collaborative Spirit:We value teamwork at StudySmarter, so be sure to mention any experiences where you've successfully collaborated with others. Show us how you can rally teams around a common goal, especially in high-stakes situations.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process smoothly!

How to prepare for a job interview at twentysix

Know Your AI Stuff

Make sure you brush up on frontier AI technologies and how they can solve enterprise problems. Being able to discuss these topics confidently will show that you're not just familiar with the industry but also passionate about it.

Master the Pitch Process

Since you'll be managing pitch decks and proposals, practice your presentation skills. Prepare a mock pitch for a hypothetical client, focusing on how Addition's capabilities can address their needs. This will help you articulate your ideas clearly during the actual interview.

Showcase Your Communication Skills

As an exceptional communicator, you need to demonstrate both verbal and written skills. Bring along examples of persuasive proposals or decks you've created in the past, and be ready to discuss how you approach high-stakes conversations.

Be a Team Player

Highlight your collaborative spirit by sharing experiences where you've worked closely with teams to achieve a common goal. Discuss how you navigate complex client relationships and rally internal teams, as this role requires a high level of emotional intelligence.