Associate Account Director (Healthcare Communications)

Real Chemistry seeks an Associate Account Director to manage client relationships, lead cross‑functional teams, and deliver integrated communications solutions in the healthcare and digital health space.

Responsibilities

• Develop and maintain productive client relationships, ensuring recommendations exceed client expectations.
• Lead and support internal teams to deliver technical and operational excellence.
• Act as gate‑keeper to identify red flags and recommend proactive solutions.
• Escalate problems and risks using sound judgment and technical knowledge.
• Collaborate with colleagues to streamline, elevate, and innovate tactical processes.
• Train junior staff on Real Chemistry processes, account management responsibilities, and the healthcare/digital landscape.
• Understand cross‑functional capabilities and motivate teamwork.
• Set clear performance objectives and communicate alignment and performance measures.
• Manage client budgets and internal resources to ensure campaign success.
• Communicate client expectations internally to meet staffing and performance goals.
• Maintain ongoing communication with client peers to avoid surprises and ensure client satisfaction.
• Contribute to overall client financial management, establishing and meeting internal revenue targets.
• Participate in quarterly and annual strategic communications planning and business analysis.
• Manage multiple client projects of varying sizes in a fast‑paced environment.
• Collaborate with client peers to develop solutions for business and communications challenges.
• Work closely with client and internal teams to spot organic growth opportunities.
• Create drafts of decks, media strategies, POVs, and other deliverables for senior team review.
• Explore opportunities for integrated business (social media/digital, content).

Qualifications

• 10% domestic travel for client meetings and conferences.
• Bachelor’s degree in communications, marketing, or a related field; 6–8+ years of relevant experience.
• Healthcare PR experience; integrated experience preferred.
• Deep understanding of the evolving digital landscape.
• Exceptional project management skills, with the ability to work under pressure and manage detailed budgets.
• Excellent business communication, presentation, and writing skills, including client presentations.
• Ability to explain complex technical terms, clinical trials, and studies to a broad audience.
• Ability to develop final documents and presentations and guide junior staff strategy.
• Strong client relationship building and solution‑driving abilities.
• Proficiency in collaborating with internal partners to strategize ideas and research market trends.
• Understanding of program objectives and strategies, with ability to synthesize research for new business.
• Professional presence, sense of urgency, and client‑service orientation.
• High energy and effective operation in a fast‑paced, evolving environment.

Pay Range

$85,000 – $95,000 per annum, varying by location, experience, and qualifications.

Benefits

Comprehensive benefits in each region, including paid time off, health, dental, and vision plans, mental wellness support, LinkedIn Learning access, and more. For full benefit details, refer to www.realchemistrybenefits.com.

Equal Opportunity

Real Chemistry is an Equal Opportunity employer. We continually strive to build an inclusive and equitable work environment where all employees feel empowered to bring their full selves to work. We encourage motivated and qualified applicants to apply regardless of race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Please let your recruiter know if you need accommodations during the interview process.