Account Supervisor

Account Supervisor

Full-Time 48000 - 96000 £ / year (est.) Home office (partial)
twentysix

At a Glance

  • Tasks: Lead strategic marketing initiatives for luxury brands and manage client relationships.
  • Company: Join Hudson Rouge, a boutique agency known for creativity and luxury brand expertise.
  • Benefits: Competitive salary, hybrid work model, and a supportive team culture.
  • Other info: Opportunity to mentor junior staff and drive innovative marketing solutions.
  • Why this job: Be part of a dynamic team that values creativity and personal growth.
  • Qualifications: 5-7 years in account management with strong leadership and digital marketing skills.

The predicted salary is between 48000 - 96000 £ per year.

Hudson Rouge, part of WPP, is a luxury boutique marketing and communications agency that works solely on luxury brands and is the exclusive agency of record for the Lincoln Automotive business across all channels. We combine brand strategy, media strategy, activation, digital, social, earned media, production and analytics to provide exquisitely crafted creativity.

We are seeking a highly motivated, strategically-minded, and leadership-driven Account Supervisor to join our growing team. This role is crucial for leading the strategic direction and overseeing the delivery of integrated, audience-centric marketing solutions across critical digital touchpoints: .com experiences, sophisticated email campaigns, and high-performing online advertising. The ideal candidate will be a client advocate, a team leader, and an indispensable strategic partner, ensuring our multi-channel initiatives are not only flawlessly executed but also deeply rooted in audience insights and designed to drive measurable business outcomes.

What you’ll do

  • Client Relationship Management & Strategic Advisory
    • Serve as a key strategic partner and escalation point for assigned clients, building strong, trusted relationships with senior stakeholders.
    • Proactively understand client business objectives, challenges, and the broader market landscape to architect long-term brand strategies and identify high-value growth opportunities.
    • Lead high-stakes client meetings, presentations, and strategic workshops, effectively communicating complex strategies, progress, and business-shifting results.
    • Manage client expectations and oversee account governance to ensure clear, concise communication between clients and internal teams.
  • Multi-Channel Strategy & Oversight
    • Translate client briefs into actionable, audience-based marketing strategies across .com, email, and online advertising, ensuring strategic alignment across the client's broader business ecosystem.
    • Direct and guide the internal account team in the flawless execution of integrated campaigns, ensuring seamless integration and consistent messaging across all channels.
    • Collaborate with strategy teams to develop comprehensive audience segmentation, persona development, and customer journey mapping, challenging the status quo to drive innovative solutions.
    • Ensure all .com updates, email campaigns (lifecycle, promotional, triggered), and online advertising efforts (display, social, search, programmatic) align with high-level strategic goals.
  • Project & Team Leadership
    • Directly manage, mentor, and foster the professional development of Account Managers and Coordinators.
    • Coordinate and mobilize internal cross-functional teams (Creative, Media, Strategy, Analytics, Technology, UX) to ensure timely and on-budget delivery.
    • Monitor campaign performance, identify potential risks, and strategically guide the team to pivot and implement proactive solutions.
    • Establish and enforce quality control standards before client submission.
  • Performance Analysis & Strategic Optimization
    • Partner with analytics and media leads to track, analyze, and interpret campaign performance data across all channels, distilling complex data into executive-level narratives.
    • Lead the preparation and presentation of Quarterly Business Reviews (QBRs) and present key learnings, optimizations, and future recommendations to client leadership.
    • Drive continuous improvement by leveraging data to refine audience targeting, content, and channel mix, continually proving the business value and ROI of the agency's work.
  • Financial Stewardship & Business Growth
    • Own and manage client portfolios and budgets effectively, ensuring account profitability, accurate financial forecasting, and healthy margin management.
    • Drive organic growth by proactively identifying, scoping, and pitching opportunities for client expansion, scope expansion, and new business within existing accounts.

What you’ll need

  • Bachelor's degree in Marketing, Communications, Business, or equivalent experience.
  • 5–7+ years of experience in an Account Management or Account Supervisor role within a fast-paced agency environment (WPP network experience highly preferred).
  • Demonstrated experience mentoring, leading, and managing junior team members.
  • Demonstrable experience managing complex, multi-channel digital marketing initiatives with a focus on strategic integration.
  • Proven expertise with audience-based marketing, including segmentation, personalization, and customer journey optimization.
  • Hands-on and strategic experience with: Digital .com projects (Content updates, UX/UI improvements, campaign landing pages, SEO/SEM awareness); Email Marketing (CRM integration, automation, A/B testing, deliverability best practices, platform knowledge); Online Advertising (Paid Social, Search, Display, Programmatic).
  • Exceptional verbal, written, and presentation communication skills, with the ability to persuade and command a room of senior stakeholders.
  • High-level strategic thinking with a strong analytical mindset, comfortable interpreting data and deriving actionable business insights.
  • Proven ability to lead, motivate, and unite cross-functional teams around a shared strategic vision.
  • Strong project management abilities, with the skill to delegate effectively while maintaining oversight of details.
  • Proactive, problem-solving attitude with the ability to thrive under pressure and guide others through change.
  • Proficiency in project management software (e.g., Asana, Monday.com, Jira), Microsoft Office Suite, and Google Workspace.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package.

WPP (Hudson Rouge) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Account Supervisor employer: twentysix

Hudson Rouge is an exceptional employer that fosters a collaborative and creative work environment, where employees are valued as much as clients. With a strong emphasis on professional growth, team mentorship, and innovative strategies, the agency offers unique opportunities to work on luxury brands while being part of a supportive community across multiple global locations. The hybrid work model promotes flexibility, ensuring a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding careers in marketing and communications.

twentysix

Contact Details:

twentysix Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Supervisor

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

Tip Number 3

Practice your pitch! Be ready to explain why you're the perfect fit for the Account Supervisor role. Highlight your experience in managing multi-channel marketing initiatives and how you can contribute to their luxury brand strategy.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our unique team at Hudson Rouge.

We think you need these skills to ace Account Supervisor

Client Relationship Management
Strategic Advisory
Multi-Channel Marketing Strategy
Audience Segmentation
Customer Journey Mapping
Project Management
Team Leadership

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with luxury brands and contribute to our creative projects.

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience. We love seeing how your background aligns with the Account Supervisor role, so don’t hold back on showcasing your skills in multi-channel marketing and client management.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Use bullet points where possible to break up text and make it more digestible.

Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are!

How to prepare for a job interview at twentysix

Know Your Client Inside Out

Before the interview, dive deep into understanding Hudson Rouge and its clients, especially Lincoln Automotive. Familiarise yourself with their brand strategies, recent campaigns, and market positioning. This will help you speak confidently about how you can contribute to their goals.

Showcase Your Leadership Skills

As an Account Supervisor, you'll be leading teams and managing client relationships. Prepare examples from your past experiences where you've successfully led a team or managed a challenging client situation. Highlight your mentoring abilities and how you've helped junior staff grow.

Master Multi-Channel Marketing

Brush up on your knowledge of multi-channel marketing strategies, particularly in digital spaces like .com, email, and online advertising. Be ready to discuss how you've integrated these channels in previous roles and the results achieved. This will demonstrate your strategic mindset.

Prepare for Data-Driven Discussions

Since performance analysis is key in this role, come prepared to discuss how you've used data to drive marketing decisions. Think of specific metrics you've tracked and how they influenced your strategies. This will show your analytical skills and ability to optimise campaigns effectively.