At a Glance
- Tasks: Build and maintain strong relationships with business clients while driving new sales.
- Company: Dynamic company focused on client care and support during emergencies.
- Benefits: Stable office role with opportunities for personal growth and development.
- Other info: Fast-paced environment where you’ll engage with diverse clients daily.
- Why this job: Make a real difference by helping businesses during critical times.
- Qualifications: Experience in customer service and a knack for building connections.
The predicted salary is between 27000 - 33000 £ per year.
Our client based near Watford, Herts are looking for someone to help grow and take care of their business clients during incidents or emergencies. The job is half about making new sales and half about keeping good relationships with clients.
What You Will Do:
- Learn about how insurance, housing, and emergency help work.
- Find new businesses who might want to use their services.
- Talk to people by email, phone, letters, and social media.
- Visit places where big incidents happened to help people and talk to them.
- Stay in touch with current clients to make sure they’re happy.
- Help improve the products and services by keeping up with what’s happening in the industry.
- Go to business events and meetings.
- Work with the rest of the team and help when needed.
- Write simple reports about what you learn or notice.
What You Need:
- Experience working with customers or growing business accounts.
- Good at talking to people and making them feel comfortable.
- Know how to make a sale and keep clients coming back.
- Able to explain things clearly in meetings or over the phone.
- Can think like a businessperson and help things run better.
This job moves fast and you’ll talk to many people every day. You should enjoy helping others and building strong, friendly connections. This is predominantly an office based position. Please note this is not a commission based role.
Client Relationship Manager (Pension's & employer: Twentyfour Recruitment Group
Join a well-established global organisation that values its employees and fosters a supportive work culture. With a hybrid working model, excellent benefits including private healthcare and a contributory pension, and opportunities for career progression within a collaborative finance team, this role as a Senior Accounts Payable Officer offers a meaningful and rewarding employment experience. Embrace the chance to take ownership of the accounts payable function while contributing to the success of the department in a dynamic environment.
Contact Details:
Twentyfour Recruitment Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager (Pension's &
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Twentyfour Recruitment Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Twentyfour Recruitment Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Client Relationship Manager (Pension's &
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Twentyfour Recruitment Group:Your cover letter is your chance to shine! Tell us why you want to work at Twentyfour Recruitment Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Twentyfour Recruitment Group!
How to prepare for a job interview at Twentyfour Recruitment Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
