At a Glance
- Tasks: Lead our Plymouth teams in delivering top-notch fire and security solutions.
- Company: Join Unique Fire and Security, a growing leader in the industry.
- Benefits: Competitive salary, pension, bonuses, and extra holiday for loyalty.
- Other info: Enjoy a supportive environment with great career progression opportunities.
- Why this job: Make a real impact while driving performance and innovation.
- Qualifications: Proven leadership experience in fire and security or related sectors.
The predicted salary is between 45000 - 55000 £ per year.
Join Our Growing Team! Are you a strategic leader with a passion for operational excellence? Unique Fire and Security is expanding in the South West and we’re looking for an experienced General Manager to lead our Plymouth-based Installation and Service teams. If you thrive on driving performance, improving processes, and motivating high-performing teams — this is your opportunity to make a real impact.
Why Join Us? At Unique Fire and Security, we are committed to continuous improvement, innovation, and delivering first-class fire and security solutions. As we grow across Devon and Cornwall, we’re investing in the right people to lead our teams forward. From collaborative leadership to career development, we offer an environment where ambition is supported and results are celebrated.
About The Role As General Manager, you’ll take a central leadership role in managing our Plymouth-based Installation and Service departments. You will oversee project delivery, service operations, and team performance across the South West. This role requires a strong leader who can align day-to-day operations with strategic objectives and deliver excellent customer outcomes.
Key Responsibilities
- Act as the main point of contact for major clients, ensuring high satisfaction and addressing key concerns.
- Oversee all installation project planning and delivery, ensuring deadlines, budgets, and quality standards are met.
- Allocate resources effectively, including personnel, equipment, and materials.
- Lead and support the fire and security service and maintenance team in achieving daily and strategic goals.
- Collaborate with department heads, stakeholders, and clients to align operations with company objectives.
- Liaise with procurement to ensure timely, cost-effective acquisition of materials.
- Implement best practices and continuous improvement initiatives across the Plymouth department.
- Evaluate and refine project management processes for increased operational efficiency.
- Oversee invoicing for installation works, ensuring financial accuracy.
- Manage installation budgeting and cost control.
- Direct engineer allocation and adherence to client project schedules.
- Analyse service delivery, customer satisfaction, and team KPIs to drive improvements.
- Conduct performance reviews and mentoring for service and installation teams.
- Optimise project scheduling and review timelines for accuracy.
- Provide detailed progress reports to senior leadership, highlighting successes and challenges.
- Ensure all works comply with industry regulations and internal quality standards.
- Lead regular project planning meetings to forecast resources and capacity.
- Promote and enforce Company Health & Safety policies, including RAMS, PPE, toolbox talks, and training requirements.
What We Are Looking For
- Proven experience in a leadership role within the fire and security or related technical service sectors.
- Experience overseeing both installation projects and service teams.
- Strong project and people management skills with an eye for detail.
- Excellent communication and stakeholder engagement abilities.
- Analytical approach to performance, budgeting, and team development.
- Full UK driving licence and willingness to travel across Devon and Cornwall.
Job Type: Full-time
Pay: £45,000 – £55,000 per year (DOE)
What We Offer
- Competitive salary: £45,000 – £55,000 per year (DOE)
- Company pension to support your future
- Bonus scheme and regular company events
- Opportunities for progression and skill development
- Your birthday off every year
- Annual holiday increases as a thank-you for your loyalty
- A supportive and rewarding environment where you can thrive
General Manager - Devon in Plymouth employer: TwentyCi Ltd
At Unique Fire and Security, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, innovation, and continuous improvement. As a General Manager in Plymouth, you will not only lead high-performing teams but also benefit from competitive salaries, a supportive work environment, and ample opportunities for career progression. Join us to make a meaningful impact while enjoying unique perks like your birthday off and increasing annual leave as a token of our appreciation for your loyalty.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Devon in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry, attend local events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Unique Fire and Security thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your answers and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've driven performance and improved processes in previous roles. This will demonstrate your strategic mindset and operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our growing team at Unique Fire and Security.
We think you need these skills to ace General Manager - Devon in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience in the fire and security sector, and don’t forget to showcase your project management skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about operational excellence and how you can drive performance in our Plymouth-based teams. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve processes. Numbers speak volumes, so if you’ve increased efficiency or customer satisfaction, make sure we see it!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TwentyCi Ltd
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Unique Fire and Security's mission and values. Familiarise yourself with their projects and services, especially in fire and security. This will help you demonstrate your genuine interest and how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to highlight your leadership experience. Prepare specific examples of how you've successfully led teams, improved processes, and driven performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in managing installation and service teams and how you would address them. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future projects, team dynamics, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
