Senior Creative in London

Senior Creative role focuses on conceptualising, designing, and developing major brand activations, and experiential events for high‑profile clients. The role will use both your creative and production expertise to garner innovative ideas and craft imaginative routes through the development process that yield captivatingly unique results. Of equal importance is the ability to bring said ideas to life within time and budget constraints.

This is a fantastic opportunity for someone who is passionate about coming up with joyful creative ideas and is excited to further push their skillset within an artistic and explorative role.

We are a culturally connected experience agency with heaps of creative energy and stacks of strategic thinking and production expertise. We’re not afraid to be bold. We fuse big ideas, cultural insight, and a playful approach to design experiences that mould what’s next. We do not believe in “one size fits all.” Instead we come at every brief with a fresh perspective, underpinned by a deep understanding of trends and consumer behaviour. This ensures our solutions are authentic and land ROI, legacy, and fame.

We don’t just create— we collaborate. Our house‑style is grounded in long‑term partnerships, where we co‑create with our clients, taking on their challenges and delivering seamless experiences that resonate. We work with commercial brands to produce moments which crescendo their marketing calendars. We love what we do, and that passion shows right through the design process and into all physical touchpoints. We join the dots between an array of talented people to create immersive experiences—whether that’s a brand trip, a VIP party, or an all‑singing, all‑dancing store launch!

Our clients include big names such as Nike, Estée Lauder, Longchamp, and Selfridges.

Heaps + Stacks is an equal‑opportunity employer, committed to creating a diverse and inclusive environment, where all applicants will receive equal consideration regardless of race, ethnicity, religion, gender, sexual orientation, age, or disabilities.

OUR GUIDING VALUES

• Imagination – We think beyond the ordinary, inspiring each other to dream big and challenge the status quo.
• Joy – We understand that play and wonder are powerful tools for creating authentic emotional connections with today’s audiences.
• Energy – Shooting for the moon – we thrive in the moment where big ideas are realised. We push the boundaries in search of innovation.
• Care – We are thoughtful stewards of the brands we partner with, fostering kindness within our team and taking a mindful approach to every project we undertake.

WHO YOU'LL BE WORKING WITH

Internal: Creative Director (line manager) – the Senior Creative will work closely with them and give feedback on day‑to‑day successes, developments as well as any challenges along the way. Producers – the Senior Creative will work in tandem with the production team to deliver projects.

External: Suppliers who need specialist and experienced knowledge and who are integral to activation success such as set build, lighting, tech, stylists etc. Working alongside a selection of the production team (including Senior Producer/Producers/Junior Producers/Production Assistants etc) to aid them on projects that require uplift.

WHAT'S EXPECTED

Your duties will include but not be limited to the below:

• Conceptualisation, Innovation & Development
• Dreaming up original and distinctive ideas and concepts that position our agency as the ‘go to’ within the industry.
• Using an in‑depth knowledge of innovation and trends to make projects hyper relevant to the now.
• Supporting research of partners that can bring future creative expressions to life (artists, entertainers, stylists, makers, florists etc) and sharing any to note with the wider business.
• Working with a wider team on new business tenders and to successfully deliver creative pitches.
• To push concepts which are sustainable and recyclable and minimise waste.
• Ability to convey a concept clearly and accurately using visual representations and mood boards.
• Proficient copywriting in decks, leading clients through ideas and concepts in a way that is clear and enticing!
• Solid knowledge of materials and processes, identifying the right solutions for the problems.
• Skillfully identifying and adapting to the stylistic identity of brands (emulating their look and feel).
• Leading captivating presenting finalised ideas and concepts to clients and/or the wider team.
• Able to suggest, design and specify unique designs which are in budget and the right solution (logistical constraints).
• Technical Skills
• Creating scaled elevations and floorplans (when required).
• Creating 2D and 3D design assets such as visuals and renders, to support the wider team.
• Realisation
• Collaborating with Sr Producers and production team, advising on all creative elements, offering knowledge and expertise to help steer the team towards your vision (what will or won’t work, set dressing lists, graphics registers!).
• Able to build comprehensive and realistic dressing lists tailored to the creative vision, budget, and venue.
• Sourcing within budget — finding smart, high‑impact solutions that don't compromise on aesthetic.
• Working with a range of media and suppliers and experimenting to ensure an accurate representation of our ideas are delivered.
• Leading creative and styling on live projects and installs where needed UK and overseas. Sometimes working weekends and evenings are required.
• Team Work, Management & Constant Elevation
• Leading and inspiring the Jr team, giving support on basic project management, deck writing and advice on budgeting etc.
• Creating ways of working for the project team to make sure timings and deadlines are stuck to preventing or projects being truncated or compromised.
• Collating notes for team catch ups, progress reviews, probation meetings (for direct reporting team).
• Managing freelance/specialist help where required.
• Support the leadership team in the day to day running of the agency via feeding back on what would aid the team’s success or ways in which the company can ‘tighten up’ to make sure we continue to become more time and cost effective, whilst also maximising creative output.
• Client Excellence
• Client relationship management – Building, maintaining and developing strong relationships, managing expectations with top tier client contacts so that they always want to come back to us!
• Recording & Reflection
• Responsible for recording all jobs on camera, arranging our own coverage if the client won’t do so! And giving creative direction as to how images should look, shot list, and styling ops.
• Post event evaluation from creative POV – working out where we can do better next time and collating reports where needed.
• Responsible for accurately tracking all creative‑related spend across projects, ensuring receipts, invoices and expense records are correctly filed, and uploaded in line with internal processes.
• Proactively updates the Producer or Project Lead on spend status throughout the project lifecycle, flagging any potential overspend early and suggesting creative cost‑saving alternatives where needed.
• Admin
• Maintain a tidy, clean office environment and support with marketing contributions and financial administration as required.
• Approach to work
• Critic own work and welcome constructive criticism from others.
• Be flexible and excited for company change and growth.
• Have a collaborative approach to work.
• Communicate in a clear, positive, and constructive manner.
• Bring optimism to your day‑to‑day tasks.
• Actively engage in company culture.

SALARY & TIME COMMITMENT

This role is predominantly office based (we imagine at least 2/3rds of your time would be in the office) and we are ideally looking for someone to work full time. Salary would range between £45,000 - £55,000 depending on experience. We’re looking for the right candidate to start in this role in June!

WORKING WITH US

To enjoy your role and to succeed here, you need to be able to work at a fast pace and love a busy, ever‑changing environment. The industry is non‑stop and our goals as a company are big – which we love! Change is a certainty – you’ll need to be comfortable and happy to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re a passionate, agile and creative team.

MORE ABOUT YOU

• A collaborative approach to creative projects.
• Excellent skills in In‑Design, Photoshop and Illustrator.
• Experience creating renders and visuals to sell ideas.
• Passion and enthusiasm for design, with a creative flair.
• Excellent communication skills to interpret and negotiate briefs with clients and the internal team.
• Good presentation and pitching skills.
• Efficient time management and the ability to cope with several projects and deadlines at a time.
• Must have an interest in sustainability, materiality and look at experience production with a future focused and environmental lens.
• Any outside interests in illustration, arts and crafts would also be beneficial and could be used in the role.

WHAT YOU MIGHT HAVE DONE BEFORE

To be considered for this position we are looking for candidates with 5 years minimum experience working within an event or experiential agency. We are looking for experience in delivering integrated campaigns involving events, knowledge of the whole creative process and the ability to interpret a brand and develop creative concepts.

WHY JOIN US?

• Collaboration – As pretty much all of our projects include site visits, handling of physical items, deliveries and face‑to‑face brainstorms, we recommend 2‑3 days in the office per week for collaboration, to get the best results. Tuesdays are days we ask people to come in, and we've realised that 2‑3 days per week in the office is the average that people come in and that works well.
• Flexi Working Times – The team can work their 7.5 hours with a start and finish that suits them. This is completely up to the teammate to decide on their own accord, but of course altered working hours must not disrupt the wider team or the paying client.
• Meeting Free Fridays – This is to give the team time to wrap up their work as well as a good amount of time, uninterrupted, to get stuck into deep work.
• Training – We are proud to offer training to all teammates including group training days with varying themes and topics, as well as offering teammates further training to upskill for the maximum value of £500 per year.
• Duvet Days – Our team have 2 duvet days per year. A duvet day can be taken whenever a teammate needs a day off at random and they haven’t already requested annual leave. Maybe they have just woken up and feel like they need to be alone or they are super tired and just want to curl up on the sofa. These days are for the team member.
• Volunteering Day – We offer teammates up to 2 days per year of volunteering on company time - which is up to the teammate to use how they wish.
• Holiday – We offer 28 days annual leave per year. With 3 days of this holiday entitlement to cover the period of the Company shutdown between Christmas and New Year. After a teammate has completed two years working at Heaps + Stacks, they are entitled to 1 day extra holiday per year for each additional year of service, capped at a maximum of 33 days holiday per year.