DSP Company Overview
DSP offers award-winning IT consultancy and managed services for Oracle, Microsoft and Google technologies. We specialise particularly in data platform management, application development, engineered systems and Cloud with a strong presence specifically in Oracle SQL Server, APEX, Azure and GCP.
We are a leading technology partner in the UK and have been recognised for that by our technology partners and industry through a wide range of awards and accolades.
Our mission is to be the most responsive service provider in the sphere of enterprise database management, regardless of platform, geography, and cloud infrastructure. We will harness the passion of our people and have the courage to challenge traditional methods of service delivery, pursuing customer happiness at all times.
We strive to hire the best people who are aligned to our core values of;
Excellence
We are committed to giving our best in everything we do and aspire to be exceptional.
Responsiveness
We are quick to respond to our colleagues' and customers’ needs.
Passion and fun
We are passionate about what we do and believe that work should be both fun and fulfilling.
Respect
We act with honesty and treat employees, customers and partners with mutual respect and promote inclusive working practices.
Continuous Improvement
We have the courage to innovate and embrace new ideas.
DSP Role Summary
The Oracle E-Business Suite Database Administrator will deliver all aspects of support to our customers. We are looking for someone with 3-5years’ experience as a DBA, including Oracle E-Business Suite, who is looking for an opportunity to grow and develop within a company like ours. We have lots of employees within the team with 20+ years experience, so this would be a great opportunity for an individual to learn from some of the best in the industry and develop both professionally and within DSP. The role is based from home, we work on a combination of consultancy and support engagements. Participation in an on-call rota would be required.
Successful candidates must be willing to participate in mandatory security and compliance training on time, understand and comply with information security and data protection policies, cooperate with security investigations or audits, and promptly report any suspected security incidents or breaches.
Experience and Background
- Demonstrable experience working as an Oracle E-Business Suite DBA, including delivery of: reactive support; proactive support and maintenance; patching; cloning and support for the implementation of new Oracle E-Business Suite functionality.
- Strong core DBA skills including installation, configuration, performance tuning, RAC, Data Guard and RMAN.
- Demonstrable experience in upgrading Oracle E-Business Suite and related technologies.
- Experience with Other Oracle technologies.
- Experience with OCI, AWS or other cloud vendors.
- Previous experience of working within Managed Services and a support services environment, underpinned by ITIL-based working practices. The candidate would ideally be certified at Foundation level for ITIL, but training to achieve this will be provided if required.
Essential Skills Required
- Install, upgrade, patch, clone and maintain all aspects of Oracle E-Business Suite.
- Oracle RDBMS 10g – 19c and associated tools.
- This is a client-facing role and requires the ability to build and maintain good relationships with a wide variety of customers.
- Ability to handle the pressures of delivering Oracle support in a services business, an ability to multitask and an ability to work with and for multiple clients on a daily basis.
- Proficient O/S skills (Linux/Unix/Windows)
- Strong Shell Scripting and SQL skills.
- Excellent all-round computer systems competence, including Microsoft Office, to support the consultant’s day-to-day activities.
- Excellent time management and prioritisation skills.
- Ability to work with and knowledge share within a team and create technical documentation as appropriate.
Desirable Skills
- Previous experience of working within a support services environment, underpinned by ITIL-based working practices. The candidate would ideally be certified at Foundation level for ITIL, but training to achieve this will be provided if required.
- Linux administration knowledge.
- Experience with Other Oracle technologies.
- Experience with OCI, AWS or other cloud vendors.
Personal Attributes
In addition to demonstrable experience and ability we are looking for an excellent cultural fit. This is includes:
- Self-motivated, hard-working, energetic and results focused.
- A can-do attitude.
- A strong attention to detail and a drive to obtain information and updates from clients and colleagues.
- Can operate effectively both individually and with a team.
- The ability to multi-task and prioritise across concurrent tasks
- Exceptional communication skills, helping to maintain excellent relationships with our customers and ensure issues can be resolved effectively.
- Outstanding time management and organisation skills, with the ability to manage multiple on-going activities.
- DSP values above all excellence, responsiveness, passion and fun, respect and continuous improvement.
Location and Special Requirements
- Home based with occasional travel to a customer or DSP office (Leeds, Nottingham, London) as and when required.
- You must be eligible to pass security clearance due to the nature of our work and the customers we deal with.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indicating of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation.
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