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- Tasks: Lead and enhance IT service delivery using ITIL and Agile frameworks.
- Company: Global professional services organisation focused on inclusivity and growth.
- Benefits: Full-time role with opportunities for professional development and a supportive work environment.
- Why this job: Join a high-performing team and make a real impact in technology service management.
- Qualifications: Extensive experience in tech service management and strong leadership skills required.
- Other info: Promotes inclusivity and offers excellent career advancement opportunities.
The predicted salary is between 48000 - 72000 £ per year.
A global professional services organisation is looking for a Technology Service Delivery Lead to manage and improve IT services delivery through recognised frameworks like ITIL and Agile.
Responsibilities include:
- Vendor management
- Performance tracking
- Quality assurance
- Leading a high-performing team
The ideal candidate will have extensive experience in technology service management, strong leadership skills, and an ITIL certification. This is a full-time role based in the United Kingdom, promoting inclusivity and professional growth.
Tech Service Delivery Lead: ITIL & Vendor Governance in London employer: twentyAI
Contact Detail:
twentyAI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Service Delivery Lead: ITIL & Vendor Governance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on ITIL and Agile frameworks. Be ready to discuss how you've applied these in past roles, especially in vendor management and team leadership. Show us you can lead a high-performing team!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for roles that promote inclusivity and professional growth, like the Tech Service Delivery Lead position.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role.
We think you need these skills to ace Tech Service Delivery Lead: ITIL & Vendor Governance in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technology service management and any relevant ITIL certifications. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about service delivery and how your leadership skills can benefit our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Vendor Management Experience: Since vendor governance is key for this role, make sure to include specific examples of how you've successfully managed vendors in the past. We’re looking for real-life stories that demonstrate your ability to track performance and ensure quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at twentyAI
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in service delivery and vendor management. This will show that you not only understand the framework but can also implement it effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in high-pressure situations. Think about specific challenges you've faced and how you motivated your team to overcome them. This will demonstrate your strong leadership skills, which are crucial for this role.
✨Familiarise Yourself with Agile Methodologies
Since the role involves working with Agile frameworks, be ready to discuss your experience with Agile practices. Highlight any projects where you've successfully implemented Agile methodologies and how they improved service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to service delivery and vendor governance. This shows your genuine interest in the role and helps you assess if the company aligns with your values, especially regarding inclusivity and professional growth.
