At a Glance
- Tasks: Lead Customer Operations ensuring high service quality and efficient issue resolution.
- Company: twentyAI is a dynamic fintech company focused on enhancing customer interactions.
- Benefits: Offers hybrid working options in London or Paris for better work-life balance.
- Other info: Experience with tools like Zendesk and Intercom is essential.
- Why this job: Join a leading fintech firm and make a significant impact on customer service.
- Qualifications: Requires over 7 years of Customer Service experience and fluency in English and French.
The predicted salary is between 80000 - 120000 £ per year.
twentyAI is seeking a Head of Customer Service based in London or Paris with hybrid working options. As the leader in Customer Operations, you will ensure high service quality and efficient resolution of customer issues.
The ideal candidate will have over 7 years of experience in Customer Service, significant team management experience, and fluency in both English and French. Tools like Zendesk and Intercom are part of the work environment to enhance customer interactions.
Head of Customer Operations - Fintech (EN/FR) employer: twentyAI
twentyAI, located in London or Paris, offers a vibrant fintech environment. Employees enjoy hybrid working options and are part of a team dedicated to improving customer experiences using advanced tools like Zendesk and Intercom.
