At a Glance
- Tasks: Provide hands-on technical support in a modern Microsoft environment.
- Company: Leading Financial Services firm based in London.
- Benefits: 12-month contract with competitive pay and growth opportunities.
- Other info: Work directly with users and gain valuable experience in financial services.
- Why this job: Join a dynamic team and enhance your IT skills while making a real impact.
- Qualifications: Strong IT support experience in Windows and Microsoft 365 environments.
The predicted salary is between 54000 - 66000 £ per year.
A leading Financial Services firm is looking for an Infrastructure Support Analyst to provide hands-on technical support across a modern Microsoft environment in their London office.
You'll be responsible for first-line triage and resolution, supporting end users across hardware, software and Microsoft 365, while also getting hands-on with Entra ID, Intune, Azure Virtual Desktop (AVD) and endpoint management.
Requirements:
- Strong IT Support / Helpdesk experience within a Windows and Microsoft 365 environment
- Hands-on experience with M365 administration, including Exchange Online, Teams, SharePoint and OneDrive
- Experience with Entra ID, including user/group management, MFA and Conditional Access
- Strong Intune / endpoint management experience across Windows and iOS devices
- Experience migrating from Microsoft/Windows into Google Workspace is highly advantageous
- Experience supporting Azure Virtual Desktop (AVD) and troubleshooting user sessions
- Comfortable with hardware setup, imaging, endpoint builds and fault diagnosis
- Experience managing onboarding/offboarding and access provisioning
- Strong communication skills with the ability to support users at all levels
- Financial Services or other regulated environment experience is beneficial
If you're an Infrastructure Support Analyst who enjoys working directly with users while getting hands-on across Microsoft infrastructure, we'd love to hear from you.
* Suitable candidates will be contacted within 24 hours
Finance Support Technician in City of London employer: twentyAI
At twentyAI, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. Located in the vibrant city of London, we offer competitive benefits, opportunities for professional growth, and the chance to work on cutting-edge data solutions that make a real impact in the financial services sector. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
