At a Glance
- Tasks: Support and maintain IT systems, ensuring smooth operations for staff.
- Company: Dynamic tech company offering a collaborative and innovative environment.
- Benefits: Competitive salary, 31 days holiday, flexible hours, and health care.
- Other info: Exciting chance to learn and work with cutting-edge technology.
- Why this job: Join a team that values your skills and offers real growth opportunities.
- Qualifications: Degree in Computer Science or related field; experience with IT systems preferred.
The predicted salary is between 24000 - 28000 £ per year.
Salary: £24,000-£28,000 (depending on experience)
31 days' holiday (including Bank Holidays)
Pension, Health Care and employee discount scheme
Flexible working hours
Amazing environment
Progression & Development Opportunities
My client is looking for an IT Systems Engineer to help build, maintain and update their IT infrastructure, support their staff and deploy and maintain desktop computers. You will be part of a team delivering critical IT systems and services, ensuring availability, performance and security. You must have an aptitude for helping people, IT hardware, operating systems and Microsoft products, and be willing to learn. You will be exposed to production IT servers, and learn how to create, maintain and support the use of those systems.
Responsibilities:
- Report to IT manager and support IT work programmes
- Monitoring installed systems and infrastructure
- Checking automated software updates are applied
- Create user accounts for new starters, and remove accounts of leavers
- Purchase, configure and install desktop hardware and software as required for new starters
- Deploy desk phones, mobile phones and troubleshoot users’ telephony problems
- Assist with build, configuration, and test of servers, application software and system management tools
- Assist with security audits, backup procedures and redundancy strategies
- Participate in the design of information and operational support systems
- Provide 1st level IT support for users and assist the IT Managers Service partner helpdesk
- Liaise with vendors and other IT personnel for problem resolution
Requirements:
- BS/MS degree in Computer Science, Engineering or a related subject
- Experience in installing, configuring and troubleshooting IT systems in Windows environments
Desirable:
- Experience with virtualization (e.g., VMware, Hyper-V)
- Experience with IT monitoring systems (e.g. syslog)
- Solid scripting skills (e.g., Powershell, VBScript)
- Networking knowledge (e.g. OSI network layers, TCP/IP)
IT Support Engineer in York employer: Twenty Twenty Consulting
As a leading digital marketing agency, we pride ourselves on fostering a dynamic and collaborative work environment that encourages creativity and innovation. Our commitment to employee growth is evident through regular training opportunities and a supportive culture that values each team member's contributions. Located in Yorkshire, we offer the unique advantage of a company car for client visits, ensuring our Digital Account Managers can engage directly with clients while enjoying a healthy work-life balance with flexible hours.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in York
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at local tech meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that IT Support Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We recommend practising how you'd troubleshoot issues with hardware and software. Show them you’ve got the skills to keep their systems running smoothly!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being an IT Support Engineer isn’t just about tech knowledge; it’s also about helping people. We suggest sharing examples of how you’ve successfully assisted users in the past during your interviews.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you’re genuinely interested in joining our team. Let’s get you that job!
We think you need these skills to ace IT Support Engineer in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with IT systems, troubleshooting, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Be sure to mention any specific experiences that relate to the job description.
Show Off Your Technical Skills:Don’t hold back on showcasing your technical skills in your application. Mention your experience with Windows environments, virtualization, and any scripting languages you know. We love seeing candidates who are eager to learn and grow!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Twenty Twenty Consulting
✨Know Your Tech
Make sure you brush up on your knowledge of IT systems, especially in Windows environments. Be ready to discuss your experience with hardware, software, and any troubleshooting you've done. It’s a great way to show you’re the right fit for the role!
✨Show Your Problem-Solving Skills
Prepare some examples of how you've tackled IT issues in the past. Think about specific problems you’ve solved and how you approached them. This will demonstrate your aptitude for helping people and your ability to think on your feet.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s IT infrastructure, their approach to security audits, or how they handle user support. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
✨Be Ready to Learn
Since the job involves learning about production IT servers and various systems, express your eagerness to learn and grow. Share any relevant courses or self-study you've done, especially around virtualization or scripting, to highlight your commitment to development.
