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- Tasks: Support and maintain IT systems, ensuring performance and security for users.
- Company: Join a dynamic team in a vibrant work environment.
- Benefits: Competitive salary, pension, health care, and employee discounts.
- Why this job: Gain hands-on experience with cutting-edge IT infrastructure and support.
- Qualifications: Degree in Computer Science or related field; experience in Windows environments.
- Other info: Opportunity to learn and grow in a supportive team atmosphere.
The predicted salary is between 24000 - 28000 £ per year.
Salary £24,000-£28,000 (depending on experience). Pension, Health Care and employee discount scheme. Amazing environment.
My client is looking for an IT Systems Engineer to help build, maintain and update their IT infrastructure, support their staff and deploy and maintain desktop computers. You will be part of a team delivering critical IT systems and services, ensuring availability, performance and security. You must have an aptitude for helping people, IT hardware, operating systems and Microsoft products, and be willing to learn. You will be exposed to production IT servers, and learn how to create, maintain and support the use of those systems.
Responsibilities:
- Report to IT manager and support IT work programmes.
- Monitoring installed systems and infrastructure.
- Checking automated software updates are applied.
- Create user accounts for new starters, and remove accounts of leavers.
- Purchase, configure and install desktop hardware and software as required for new starters.
- Deploy desk phones, mobile phones and troubleshoot users’ telephony problems.
- Assist with build, configuration, and test of servers, application software and system management tools.
- Assist with security audits, backup procedures and redundancy strategies.
- Participate in the design of information and operational support systems.
- Provide 1st level IT support for users and assist the IT Managers Service partner helpdesk.
- Liaise with vendors and other IT personnel for problem resolution.
Requirements:
- BS/MS degree in Computer Science, Engineering or a related subject.
- Experience in installing, configuring and troubleshooting IT systems in Windows environments.
- Experience with virtualization (e.g., VMware, Hyper-V).
- Experience with IT monitoring systems (e.g. syslog).
- Networking knowledge (e.g. OSI network layers, TCP/IP).
IT Support Engineer employer: Twenty Twenty Consulting Ltd
Contact Detail:
Twenty Twenty Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. It's a great way to meet industry folks and get your name out there. Plus, you never know who might have a lead on that perfect job!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software. This not only boosts your CV but also gives you real-world experience to chat about in interviews. We love seeing candidates who take initiative!
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common IT scenarios and how you’d handle them. Practising with a friend can help you articulate your thought process clearly. Remember, we want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals ready to jump into the IT world with us!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with IT systems, troubleshooting, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your willingness to learn.
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills, especially with Windows environments, virtualization, and networking. We love seeing candidates who are confident in their abilities and eager to tackle challenges.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Twenty Twenty Consulting Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT hardware, operating systems, and Microsoft products. Be ready to discuss your experience with installing, configuring, and troubleshooting systems, especially in Windows environments. This will show that you’re not just a theory person but someone who can get their hands dirty.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled IT issues in the past. Think about times when you had to troubleshoot a problem or assist a user with tech difficulties. Being able to articulate your thought process will demonstrate your aptitude for helping people and resolving issues effectively.
✨Familiarise Yourself with Virtualisation
Since experience with virtualisation tools like VMware or Hyper-V is key, make sure you understand the basics and can discuss any relevant experience. If you’ve worked with IT monitoring systems or have networking knowledge, be ready to highlight that too. It’ll show you’re well-rounded and ready to dive into the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the IT infrastructure, or the company’s approach to security audits and backup procedures. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.