In-Store Manager

In-Store Manager

Swindon – With travel to multiple locations – Full driving licence essential

Salary dependent on experience

Full time – 5 days per week

Are you a confident and driven individual with a passion for sales and customer service? Do you enjoy engaging with customers face-to-face and managing a dynamic retail environment? If so, TWC Frames is looking for an In-Store Manager to join our team.

About Us

TWC Frames is a leading home improvement company, specialising in high-quality windows, doors, conservatories, and more. As a FENSA Approved Installer, we pride ourselves on delivering exceptional service and bespoke products to customers across Swindon and surrounding areas.

The Role

As an In-Store Manager, you will:

1. Oversee and manage multiple in-store locations, engaging with customers and promoting our home improvement products.
2. Book high-quality installation appointments for our sales team.
3. Build relationships with potential customers, understanding their needs and offering tailored solutions.
4. Maintain a professional, welcoming, and engaging store environment.
5. Work towards sales and appointment-setting targets, maximising business opportunities.
6. Provide outstanding customer service, answering queries and guiding customers through our product offerings.
7. Ensure all promotional materials and displays are well-presented and up to date.
8. Travel between store locations as required.

What we offer

1. Opportunities for performance-based incentives.
2. Full training provided, with career progression opportunities.
3. Work with a market-leading brand in the home improvement industry.

The Ideal Candidate

We are looking for someone who:

1. Has a strong background in sales, retail, or customer-facing roles.
2. Is confident, approachable, and able to engage customers effectively.
3. Is self-motivated and target-driven, with a passion for achieving sales success.
4. Has excellent communication and organisational skills.
5. Holds a full UK driving licence and is willing to travel between store locations.
6. Thrives in a fast-paced, energetic retail environment.
7. Experience in the home improvement industry is beneficial but not essential – full training will be provided.

If you are ready to take on this exciting opportunity, apply now with your CV and a cover letter outlining your suitability for the role.

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