Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support IT systems across various sectors, from banks to retail, ensuring smooth operations.
- Company: Join a leading IT service provider with a commitment to employee growth and development.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and access to over 100 online courses.
- Why this job: Make a real impact by solving tech issues and supporting diverse clients in exciting environments.
- Qualifications: Strong communication skills and a basic understanding of IT; driving licence required.
- Other info: Dynamic role with opportunities for professional development and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
Overview: The IT field role covers a variety of customers from banks to hospitality and retail. This work is completed on behalf of several major IT service providers in the UK at various customer sites. The equipment covered ranges from desktop PCs and laptops to chip and pin devices and printers. Accredited printer training is offered to full multi-function device level. All work is scripted and there is a Technical Support Desk to assist you on a customer site should you run into an issue.
Responsibilities:
- IT break/fix: swapping out Chip & Pin devices, scanners, monitors, base units.
- Basic non-technical back door swaps, deliveries and collections.
- Driving between customer locations.
- Supporting customers on large sites during scheduled weekly/monthly visits.
Qualifications:
- Excellent written and verbal skills in English.
- Good understanding of IT and technology.
- Basic understanding of software architectures.
- Ability to actively drive problems to resolution.
- Ability to interact with clients, management and peers professionally.
- Ability to work independently and self-study.
- Team worker.
- Full Clean Driving Licence (no more than 3 penalty points).
Benefits:
- Company pension scheme.
- Company sick pay.
- 25 days annual leave (plus 8 bank holidays).
- Holiday buy-back scheme (5 additional days available).
- Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to minimum earnings eligibility criteria).
- Long Service Award scheme.
- Reward & Recognition scheme.
- Death in service benefit.
- Access to over 100 online courses to support your continuous and professional development.
- Employee benefits platform offering discounts and offers for a range of recognisable brands and outlets.
- Employee Assistance Service.
- Advice and life coach portal with tips on mindfulness and meditation.
- Free onsite parking.
At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.
If you require any adjustments to allow you to take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.
Field Engineer in Birmingham employer: TVS Supply Chain Solutions
Contact Detail:
TVS Supply Chain Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the Field Engineer role. Think about how you’d handle specific IT issues and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Field Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Engineer role. Highlight your IT knowledge and any relevant experience with customer service, as this will show us you’re a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you the perfect candidate. Keep it concise but engaging – we want to see your personality!
Show Off Your Communication Skills: Since excellent written and verbal skills are key for this position, make sure your application is clear and free of errors. This is your opportunity to demonstrate your attention to detail and professionalism right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at TVS Supply Chain Solutions
✨Know Your Tech
Brush up on your IT knowledge, especially around desktop PCs, laptops, and Chip & Pin devices. Being able to discuss common issues and solutions will show that you’re not just familiar with the equipment but also proactive in problem-solving.
✨Practice Your Communication Skills
Since you'll be interacting with clients and colleagues, practice articulating your thoughts clearly. Role-play common scenarios you might encounter on the job, focusing on how to explain technical issues in simple terms.
✨Show Your Independence
Prepare examples of times when you've worked independently to solve problems or complete tasks. This will demonstrate your ability to self-study and drive issues to resolution without constant supervision.
✨Be Ready for the Road
Since the role involves driving between customer locations, ensure you have a clean driving record and be prepared to discuss your experience with managing time effectively while on the road. Highlight any previous roles where you had to juggle multiple site visits.