Product Quality Manager in Newport, Wales

TVS are operating as part of Team Leidos, a team of defence and logistics specialists, supporting a major transformation contract providing an end to end supply chain service delivering commodity and inventory savings to the UK Ministry of Defence. We are now recruiting for a Product Quality Manager working for TVS at the Team Leidos offices at Emersons Green in Bristol as part of a vibrant and dynamic team, committed to transforming the way the MOD works. This role is currently working remotely from home.

Main Duties & Responsibilities:

• The PQM is required to review, develop and maintain compliance processes in relation to Concessions, Part Quality NCRs and counterfeit parts and disposal process.
• Act as POC for Commodity Managers and equipment leads in relation to management of product quality processes.
• Contribute to the creation of best practice product quality strategy for CSS across all product and equipment areas.
• Establish and document processes for management of concessions, part quality NCRs (Non-Conformance Reports), counterfeit part management and disposal process.
• Develop and maintain process artefacts and training to support deployment of the above process within CSS.
• Support Commodity Managers and suppliers through the product quality process.
• Build relevant business MI to monitor supplier and business performance in relation to product quality management to support First Strike Availability metrics across CSS.
• Deploy appropriate RCA (Root Cause Analysis) tools in support of the above.
• Provide leadership to CSS in relation to product quality management issues in line with the TVS QMS and with ISO 9001/AS9100/AS9120 and TS 62668 and other relevant standards.
• Support and mentor Commodity Managers and technicians in the investigation and resolution of product quality issues.
• In conjunction with the Supplier Quality Assurance (SQA) function, reduce the effect of non-conforming supplier materials on the business performance measures.
• Provide emerging supplier information to SQA function in relation to problem supplier issues, and support supplier audits where applicable.
• Process and manage concession applications from suppliers utilising the relevant MOD process.
• Develop counterfeit parts avoidance processes built on the TL process and TS 62668.

Knowledge, Skills, Qualifications and Experience:

• Excellent interpersonal skills.
• Ability to contribute to a variety of cross-functional teams.
• Excellent written, verbal and presentation skills.
• Excellent organisational and follow-up skills.
• Competent in problem solving, team building, planning and decision making.
• Commercially aware.
• Relevant manufacturing/engineering degree is preferred, or HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.
• Membership of an industry related professional body would be advantageous.
• Previous aerospace or quality management experience working with NCRs, concessions, supplier engagement.
• Ability to communicate professionally with customers and suppliers when resolving supplier issues.
• Experience of working in Quality Assurance.
• Six Sigma/Lean Manufacturing skills.
• Experience of dealing with customers and suppliers.

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

• Competitive Salary
• Pension scheme with up to 6% employer matched contributions
• Life assurance
• 25 days holiday + 8 statutory bank holidays (of which 5 can be taken flexibly throughout the year)
• Holiday buy-back scheme (5 additional days available)
• Salary sacrifice car scheme - A cost-effective way to purchase a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
• Established hybrid working structure
• Enhanced maternity and paternity leave
• Employee Assistance Programme supporting wellness with immediate access for you and your family to:
• Virtual GP consultations and second opinions
• Mental health support and counselling
• Online physiotherapy
• Access to CONNECTPlus long-term health condition support
• Wellbeing and healthy living support
• Cycle to work scheme
• Professional Membership and Study Sponsorship
• Quarterly employee recognition awards
• Employee referral scheme with financial reward
• Benefits hub with employee retail discounts
• Discounted eye test vouchers
• Early finish Fridays

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

Security Clearance Requirement:

Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.