At a Glance
- Tasks: Oversee operations across the South East, managing teams and ensuring customer satisfaction.
- Company: Join TVS, a supportive and innovative employer in the pharma logistics sector.
- Benefits: Enjoy competitive salary, pension scheme, hybrid working, and wellness support.
- Other info: Great career progression opportunities and a dynamic work environment.
- Why this job: Make a real impact in pharma operations while developing your career.
- Qualifications: Experience in transport, logistics, and strong communication skills required.
The predicted salary is between 40000 - 44962 £ per year.
TVS are recruiting for a Regional Pharma Operations Manager to oversee operations across the South East region. The role involves travel throughout the region, with the furthest locations being Birmingham to the north, Norwich to the east, Cardiff to the west, and Plymouth to the south. A fuel allowance will be provided to support business travel.
Main Duties & Responsibilities:
- Managing the respective On-site Supervisors
- Working with the relevant on-site team to ensure the standards and customer requirements are met & exceeded
- Working with the customers national, regional, and local teams
- Liaising with the National Pharma Operations Manager to deliver the agreed contractual requirements with the customer
- Agree with the local depots on the unplanned ad hoc requirements and source the drivers needed
- Ensure that all on-boarding process and procedures are followed
- All the drivers are correctly added to the i-fleet system
- Ensure the weekly sales reports and dockets are promptly loaded onto the system
- Where needed when any issues arise to ensure they are giving support to the onsite teams
- Manage critical incidents from investigation through to resolution
- Support the customer and local teams with any internal or external audits
- Support all TVS internal compliance audits
Key Relationships:
- National Pharma Operational manager
- Key persons in the customer operational team
- Internal operational teams
- Customer Relationship Manager
Knowledge, Skills, Qualifications and Experience:
- Operational background
- Experience in transport and logistics
- Report writing experience
- Good I.T skills
- Knowledge of Pharma
- Knowledge of MHRA requirements
- Experience in auditing
Personal attributes:
- Good communication and interpersonal skills
- Resilient
- Decisive
- Attention to detail
- Self-motivated/driven
- Full and valid driving license
In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.
Your package will include:
- Competitive Salary
- Pension scheme with up to 6% employer matched contributions
- Life assurance
- 25 days holiday + 8 statutory bank holidays
- Holiday buy-back scheme (5 additional days available)
- Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
- Established hybrid working structure
- Enhanced maternity and paternity leave
- Employee Assistance Programme supporting wellness with immediate access for you and your family to:
- Virtual GP consultations and second opinions
- Mental health support and counselling
- Online physiotherapy
- Access to CONNECTPlus long-term health condition support
- Wellbeing and healthy living support
- Cycle to work scheme
- Professional Membership and Study Sponsorship
- Quarterly employee recognition awards
- Employee referral scheme with financial reward
- Benefits hub with employee retail discounts
- Discounted eye test vouchers
At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.
Security Clearance Requirement:
Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.
If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.
Regional Pharma Operations Manager employer: TVS-SCS
At TVS, we pride ourselves on being an excellent employer, offering a supportive and professional environment for our Regional Pharma Operations Manager. With competitive salaries, a robust pension scheme, and a commitment to employee wellness through our Employee Assistance Programme, we empower our team to grow and excel in their careers. Our established hybrid working structure and focus on work-life balance, combined with opportunities for professional development, make TVS a rewarding place to work in the South East region.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Pharma Operations Manager
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like TVS-SCS. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like TVS-SCS.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like TVS-SCS. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what TVS-SCS is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Regional Pharma Operations Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at TVS-SCS!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show TVS-SCS that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at TVS-SCS!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At TVS-SCS, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at TVS-SCS
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at TVS-SCS that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with TVS-SCS’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.