Hr Coordinator

Department: HR

Location: Minworth

Reporting to: HR Systems and Process Manager

Hours of work: 37.5 hours – Monday – Friday 9am to 5.30pm

Hybrid – 1-2 days p/week in the office

Purpose: Reporting to the HR Systems and Process Manager, the primary focus of this role is to deliver operational HR support, ensuring accurate and timely administration across the employee lifecycle, including contract changes, absence management, and HR record-keeping. In addition to these core operational duties, the role provides first-line HR guidance and support to managers and colleagues on matters such as absence management, fit notes, and basic policy and employee relations processes. The role supports the wider HR function by ensuring HR processes, systems, and data are maintained to a high standard in line with company policy and employment legislation.

Main Duties & Responsibilities:

• HR Administration & Operations
• Maintain HR databases and systems with accurate and up-to-date colleague information.
• Ensure compliance with data protection regulations (e.g., GDPR) in handling employee information.
• Effectively manage the HR mailbox daily, ensuring all queries are responded to within agreed service levels, resolving where possible or referring or escalating to the appropriate HR colleague where applicable.
• Onboarding, specifically, raising contracts, completing right to work checks, initiating onboarding and vetting of onboarding documents.
• Process employment contract changes, variations, and amendments accurately and in a timely manner.
• Ensure a high level of accuracy in all employee lifecycle administration particularly HR transactions that impact payroll to avoid underpayments or overpayments.
• Audit and compliance, specifically; assisting with internal and external audits.
• Employee Relations
• Advising on company policy and procedures and supporting with the development of company procedures.
• Absence management, specifically supporting the business with the processing of absences into the payroll system and Time and Attendance System.
• Actively monitor and process absence, tracking absence policy breaches, chasing managers and colleagues to ensure return-to-work meetings are completed, and following up on agreed actions.
• Chase, record, and maintain fit notes, ensuring they are received on time, accurately logged on HR systems, and shared with payroll where required.
• Supporting with employee relations cases such as family friendly queries, absence processes, probation, minute taking, redundancy calculations, issuing invite letters and gathering TUPE ELI data.
• Rewards, Benefits & Payroll Support
• Prepare HR data for payroll, including changes to contracts, absences, maternity/paternity leave, and salary adjustments.
• Administer long service and recognition awards.
• Assist with benefits enrolment such as private health care, pension opt-outs, death in service, eye care vouchers, pension changes, and colleague enquiries.
• Meet payroll cut off deadlines consistently.
• HR Data, Reporting & Projects
• Support the production of HR data, reports, and management information (MI).
• Contribute to wider HR projects, including TUPE, system implementations, and HR strategy initiatives as required.
• Identify opportunities to improve HR processes and service delivery.

Knowledge, Skills, Qualifications and Experience:

• Proven experience in a HR department, ideally within a Shared Services environment.
• Experience of absence management processes, including return to work procedures, fit notes, and trigger management.
• Foundational knowledge of UK employment law and its practical application.
• Experience working in a fast-paced, customer-focused HR function.
• Strong IT skills, including HR and payroll systems/databases and Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Strong organisational skills.
• High level of attention to detail and accuracy, particularly where work impacts payroll and legal compliance.
• Ability to build effective working relationships with managers and colleagues.
• Sound judgement and the ability to handle sensitive and confidential matters with tact and professionalism.
• Problem-solving mindset with the confidence to challenge appropriately and escalate when required.
• CIPD 3 Qualification desirable but not essential.

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

• Pension scheme
• Life assurance
• 25 days holiday + 8 statutory bank holidays
• Holiday buy-back scheme (5 additional days available)
• Salary sacrifice car scheme - A cost-effective way to purchase a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
• Established hybrid working structure
• Employee Assistance Programme
• Quarterly employee recognition awards
• Employee referral scheme with financial reward
• Benefits hub with employee retail discounts
• Discounted eye test vouchers

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

Security Clearance Requirement: Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.

If you require any adjustments to allow you to take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.