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- Tasks: Support customers by swapping IT devices and driving between locations.
- Company: Join a dynamic team at TVS Supply Chain Solutions in Birmingham.
- Benefits: Enjoy 25 days annual leave, pension scheme, and discounts on brands.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Good IT knowledge, communication skills, and a clean driving license required.
- Other info: Access to over 100 online courses for continuous professional development.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Department: TVS IFM
Location: Birmingham
Reporting to: North Regional Manager
Hours of work: 45 hours per week, Mon to Fri, one in four weekends
Contract type: Permanent
Main Duties & Responsibilities
- IT Break Fix swapping out Chip & Pin devices, scanners, monitors, base units.
- Basic non-technical back door swaps, deliveries and collections.
- Driving between customer locations.
- Supporting customers on large sites on scheduled weekly/monthly visits.
Required Knowledge, Skills, Qualifications, and Experience
- Excellent written and verbal skills in English
- Good understanding of IT and technology
- Basic understanding of software architectures
- Ability to actively drive problems to resolution
- Ability to interact with clients, management and peers in an appropriate, professional manner
- Ability to work independently and self-study
- Team worker
- Full Clean Driving License (no more than 3 penalty points)
Your package
- Company pension scheme
- Company sick pay
- 25 days annual leave (plus 8 bank holidays)
- Holiday buy-back scheme (5 additional days available)
- Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
- Long Service Award scheme
- Reward & Recognition scheme
- Death in service benefit
- Access to over 100 online courses to support your continuous and professional development
- Employee benefits platform, offering: Discounts and offers for a range of recognisable brands and outlets; Employee Assistance Service; Advice and life coach portal with tips on mindfulness and meditation
- Free onsite parking
At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.
If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.
TVS have signed the Armed Forces covenant and are a forces friendly employer.
Field Engineer employer: TVS SCS
Contact Detail:
TVS SCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Get to know the company! Research TVS Supply Chain Solutions and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the practical side of things. As a Field Engineer, you'll need to demonstrate your problem-solving skills. Think of examples from your past experiences where you've successfully resolved issues, especially in tech-related scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the team at TVS.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your excellent written and verbal skills in English. We want to see how you can communicate effectively, especially since you'll be interacting with clients and peers.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Field Engineer role. We love seeing candidates who take the time to connect their background to what we’re looking for.
Be Professional: Remember, professionalism is key! Use a clear and concise format for your application, and make sure there are no typos or errors. We appreciate attention to detail, so show us you care about your application.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly with us!
How to prepare for a job interview at TVS SCS
✨Know Your Tech
Brush up on your IT knowledge, especially around Chip & Pin devices and basic software architectures. Being able to discuss these topics confidently will show that you understand the role and can hit the ground running.
✨Practice Your Communication Skills
Since you'll be interacting with clients and colleagues, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your verbal skills and ensure you come across as professional and approachable.
✨Demonstrate Problem-Solving Ability
Prepare examples of how you've successfully resolved issues in the past. This could be anything from fixing a tech problem to managing a difficult situation with a client. Highlighting your proactive approach will resonate well with the interviewers.
✨Show Your Team Spirit
Even though the role requires independence, being a team player is crucial. Be ready to share experiences where you collaborated effectively with others. This will illustrate that you can work well within their team-oriented culture.