At a Glance
- Tasks: Support Account Managers in client relationships and deliver excellent customer experiences.
- Company: Join a dynamic team at TVS Supply Chain Solutions, a leader in the beverage industry.
- Benefits: Enjoy competitive salary, generous holiday, wellness support, and training opportunities.
- Other info: Hybrid working model with a modern office environment and great transport links.
- Why this job: Be part of a team that shapes business growth and builds strong client connections.
- Qualifications: Proactive, empathetic, and goal-driven individuals with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
Department: Commercial (Beverages). Reporting to: Head of Beverage Account Management (or Senior Account Manager). Join an exciting and dynamic team that plays a key role in shaping the path of our business. The Account Management function is the primary liaison between TVS and our clients’ management teams, responsible for client retention, growth and contract adherence. Account Managers hold ultimate responsibility for the commercial performance of our contracts and work with various departments to deliver an excellent customer experience through service, new solutions and value.
Responsibilities
- Provide support to the Account Management function to maintain and broaden commercial and account relationships with clients.
- Provide administrative support to Account Managers.
- Support Account Managers in the delivery of key account plans and strategic goals.
- Support in the resolution of client escalations.
- Support Account Managers in delivering an excellent customer experience.
- Represent TVS SCS in interfaces with the client if required.
- Maintain effective action logs to manage multiple priorities.
- Support the maintenance of client reports.
- Occasional liaison with the client accounting team to support the planning and forecasting process.
- Contribute ideas to develop marketing and growth strategies.
- Identify and attend industry and networking events to grow network.
- Support in identifying new potential ideas to grow our pipeline.
- Build and maintain strong relationships with internal stakeholders within TVS SCS.
- Develop industry insights and knowledge.
- Maintain monthly contract performance dashboards with the Account Manager (if required).
- Provide holiday and absence cover.
- Attend client entertainment events.
- Support on-time client payment in line with contracted terms.
Qualifications
Essential
- Proactive and enthusiastic to create change.
- Determined, empathetic and persuasive.
- Pragmatic and quick to respond to challenges.
- Willingness to learn.
- Goal driven and focused.
- Strong interpersonal skills.
- Analytical and numerate.
- Influencing and questioning skills.
- Excellent verbal and written communication skills.
- Valid driving licence.
Preferred
- Experience in a commercial environment.
- Able to provide innovative and well thought out solutions.
- Support in the delivery of performance and financial targets, including budgetary cost control.
- Commercial, purchasing, supply chain and/or operational background.
- Understanding of the Beverage or Hospitality sectors.
- Proposal and presentation skills.
- Direct first-hand experience of dealing with clients.
- Educated to degree level or similar.
Benefits
- Competitive Salary and pension scheme with life assurance.
- 25 days holiday plus 8 statutory bank holidays & discretionary holiday buying scheme.
- Employee Assistance Programme supporting wellness with GP consultation, mental health support, financial and legal support, wellbeing and healthy living support.
- Employee referral scheme with financial reward.
- Training relevant to your role.
- Pass scheme (£100 to undertake training of your choice).
- Subsidised canteen.
- Company car or car allowance.
Location
Our head office is based at a purpose built, state of the art distribution facility on Buckshaw Village in Chorley with excellent transport links to the M61 and M6 and a mainline train station less than a mile away. The office has onsite parking, shower facilities for those who brave the elements on a bike or on foot and a subsidised canteen. We operate on a hybrid working basis; there will however be a period of time at the start of your employment spent fully working in our office, meeting our people and familiarising yourself with our systems and processes.
Equal Opportunity Employer
TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS has signed the Armed Forces Covenant and is a forces friendly employer.
Beverage Account Growth Specialist employer: TVS-SCS
TVS Supply Chain Solutions is an exceptional employer that fosters a dynamic and supportive work environment, particularly for the Beverage Account Growth Specialist role. With a focus on employee wellness, competitive benefits including a generous holiday allowance, and opportunities for professional development, our Chorley location offers state-of-the-art facilities and excellent transport links, making it an ideal place to grow your career while contributing to meaningful client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Beverage Account Growth Specialist
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the beverage sector. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Be proactive in your approach. Don’t just wait for job openings; reach out to companies you admire, like us at StudySmarter, and express your interest. A friendly email can go a long way!
✨Tip Number 3
Showcase your skills! Prepare a portfolio or a presentation that highlights your achievements and how you can add value to the team. This is your chance to shine beyond the CV.
✨Tip Number 4
Follow up after interviews! A quick thank-you note can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reiterate why you’re the perfect fit!
We think you need these skills to ace Beverage Account Growth Specialist
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're proactive and excited about creating change in the Beverage Account Management space.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with our needs, especially in client relations and commercial environments.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate strong communication skills, so make sure your application reflects that by avoiding jargon and being straightforward about your achievements.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at TVS-SCS
✨Know Your Beverages
Familiarise yourself with the beverage industry, including current trends and key players. This knowledge will help you engage in meaningful conversations during the interview and demonstrate your genuine interest in the role.
✨Showcase Your Interpersonal Skills
As a Beverage Account Growth Specialist, strong interpersonal skills are crucial. Prepare examples of how you've successfully built relationships in previous roles, and be ready to discuss how you can apply these skills to enhance client relationships at TVS.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle client escalations. Think of specific situations where you resolved issues or improved client satisfaction, and be ready to share those stories.
✨Demonstrate Your Proactivity
The job requires a proactive approach to creating change. Come prepared with ideas on how you could contribute to the growth strategies at TVS. This shows you're not just looking to fill a role but are eager to make a positive impact.
