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For Companies At a Glance
- Tasks: Engage with clients, provide product recommendations, and ensure customer satisfaction daily.
- Company: Join TVL Group, a leading UK supplier of vehicle security and accessories for commercial vehicles.
- Benefits: Enjoy competitive salary, uncapped bonuses, discounts, free parking, and regular team events.
- Why this job: Be part of a dynamic team that values collaboration and offers growth opportunities in a thriving industry.
- Qualifications: Sales experience and excellent communication skills are essential; automotive knowledge is a plus.
- Other info: Full-time role with training and mentoring to help you succeed.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
TVL Group comprises several business divisions focused on the design, manufacture, and fitting of vehicle security and accessories, primarily for commercial vehicles. TVL Security, a leading UK supplier, specializes in designing and installing physical security products. ProtectAVan offers van security and accessories installation nationwide, serving large fleets with over 40 experienced mobile engineers. The group includes companies like Commercial Vehicle Locks and Catloc, which provide mobile fitting and warranty services for TVL security products. With in-house precision engineering and fabrication operations, TVL Group delivers a wide range of premium products.
Role Description
This is a full-time role for an Internal Sales Consultant. The Internal Sales Consultant will be responsible for engaging with potential clients, understanding their needs, and providing suitable product recommendations. Daily tasks include consulting with customers, ensuring high customer satisfaction, and maintaining consistent communication. The consultant will also handle customer service inquiries and maintain detailed records of interactions.
Here’s what you’ll do:
- Handle customer enquiries and produce quotations
- Nurture existing relationships and provide support for your customer portfolio
- Develop new relationships with prospective customers to generate new leads
- Ensure all emails and calls are answered within agreed SLA
- Process orders to ensure stock levels meet customer needs
You’ll need to be:
- A confident communicator
- Collaborative and goal-focused, able to share resources and knowledge
- Self-sufficient and able to show initiative
- A flexible, organised multi-tasker who can respond to change quickly
You’ll need to have:
- Previous sales experience
- Knowledge of the automotive/LCV sector
- Excellent customer service and communication skills – written and verbal
- A good telephone manner
- Basic Excel and MS Office skills
- An ability to build relationships
It would be good to have:
- Technical automotive expertise
- A full driving licence
- Bachelor's Degree in Business or related field
Here’s what we offer:
- Training and mentoring
- Continuous service holiday increase
- Regular team events
- Staff benefit programme (discounts on everything from food shopping to holidays)
- Staff rewards and prizes
- Free parking
- Competitive Salary with uncapped Bonus
Senior Sales Consultant (internal) employer: TVL Group
Contact Detail:
TVL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant (internal)
✨Tip Number 1
Familiarise yourself with the automotive and LCV sector. Understanding the products and services offered by TVL Group will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since a good telephone manner is essential for this role, consider role-playing scenarios with friends or family to build confidence and refine your approach.
✨Tip Number 3
Network within the automotive industry. Attend relevant events or join online forums to connect with professionals in the field. This can help you gain insights into customer needs and potentially lead to valuable contacts.
✨Tip Number 4
Showcase your ability to build relationships. Think of examples from your previous experience where you've successfully nurtured client relationships or resolved customer issues, as these will be key talking points during interviews.
We think you need these skills to ace Senior Sales Consultant (internal)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in the automotive or LCV sector. Emphasise your customer service skills and any achievements that demonstrate your ability to build relationships and generate leads.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of TVL Group's products and services. Mention specific examples of how you've successfully handled customer enquiries and developed relationships in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills, ability to multitask, and proficiency with Excel and MS Office. These are key attributes for the Internal Sales Consultant role.
Show Enthusiasm for the Role: Convey your passion for sales and customer service in your application. Explain why you are excited about the opportunity to work with TVL Group and how you can contribute to their success.
How to prepare for a job interview at TVL Group
✨Know Your Products
Familiarise yourself with the range of vehicle security products and accessories offered by TVL Group. Understanding the features and benefits of these products will help you provide tailored recommendations during the interview.
✨Demonstrate Your Sales Experience
Be prepared to discuss your previous sales experience in detail. Highlight specific examples where you've successfully engaged with clients, nurtured relationships, and generated leads, as this will showcase your suitability for the role.
✨Showcase Your Communication Skills
As a Senior Sales Consultant, effective communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing. This will demonstrate your ability to engage with potential clients and handle customer inquiries.
✨Prepare Questions
Have a few insightful questions ready to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
