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For Companies At a Glance
- Tasks: Engage with clients, provide product recommendations, and ensure customer satisfaction daily.
- Company: Join TVL Group, a leading UK supplier of vehicle security and accessories for commercial vehicles.
- Benefits: Enjoy training, holiday increases, team events, discounts, free parking, and a competitive salary with bonuses.
- Why this job: Be part of a dynamic team focused on customer relationships and innovative security solutions.
- Qualifications: Sales experience, automotive knowledge, excellent communication skills, and basic Excel proficiency required.
- Other info: Flexible working environment with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
TVL Group comprises several business divisions focused on the design, manufacture, and fitting of vehicle security and accessories, primarily for commercial vehicles. TVL Security, a leading UK supplier, specializes in designing and installing physical security products. ProtectAVan offers van security and accessories installation nationwide, serving large fleets with over 40 experienced mobile engineers. The group includes companies like Commercial Vehicle Locks and Catloc, which provide mobile fitting and warranty services for TVL security products. With in-house precision engineering and fabrication operations, TVL Group delivers a wide range of premium products.
Role Description
This is a full-time role for an Internal Sales Consultant. The Internal Sales Consultant will be responsible for engaging with potential clients, understanding their needs, and providing suitable product recommendations. Daily tasks include consulting with customers, ensuring high customer satisfaction, and maintaining consistent communication. The consultant will also handle customer service inquiries and maintain detailed records of interactions.
Here’s what you’ll do:
- Handle customer enquiries and produce quotations
- Nurture existing relationships and provide support for your customer portfolio
- Develop new relationships with prospective customers to generate new leads
- Ensure all emails and calls are answered within agreed SLA
- Process orders to ensure stock levels meet customer needs
You’ll need to be:
- A confident communicator
- Collaborative and goal-focused, able to share resources and knowledge
- Self-sufficient and able to show initiative
- A flexible, organised multi-tasker who can respond to change quickly
You’ll need to have:
- Previous sales experience
- Knowledge of the automotive/LCV sector
- Excellent customer service and communication skills – written and verbal
- A good telephone manner
- Basic Excel and MS Office skills
- An ability to build relationships
It would be good to have:
- Technical automotive expertise
- A full driving licence
- Bachelor's Degree in Business or related field
Here’s what we offer:
- Training and mentoring
- Continuous service holiday increase
- Regular team events
- Staff benefit programme (discounts on everything from food shopping to holidays)
- Staff rewards and prizes
- Free parking
- Competitive Salary with uncapped Bonus
Senior Sales Consultant (internal) employer: TVL Group
Contact Detail:
TVL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant (internal)
✨Tip Number 1
Familiarise yourself with the automotive and LCV sector. Understanding the products and services offered by TVL Group will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since a good telephone manner is essential for this role, consider role-playing scenarios with friends or family to build confidence and improve your ability to handle customer inquiries.
✨Tip Number 3
Network within the automotive industry. Attend relevant events or join online forums to connect with professionals in the field. This can help you gain insights into customer needs and potentially lead to valuable contacts for generating new leads.
✨Tip Number 4
Showcase your ability to multitask and adapt to change. Prepare examples from your previous experience where you've successfully managed multiple priorities or adapted to new situations, as this will demonstrate your suitability for the dynamic environment at TVL Group.
We think you need these skills to ace Senior Sales Consultant (internal)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in the automotive or LCV sector. Emphasise your customer service skills and any achievements that demonstrate your ability to nurture client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Internal Sales Consultant role. Mention specific experiences that align with the responsibilities outlined in the job description.
Showcase Your Skills: In your application, clearly outline your proficiency in MS Office and Excel, as well as your ability to handle customer inquiries efficiently. Provide examples of how you've successfully managed multiple tasks in previous roles.
Highlight Your Initiative: Demonstrate your self-sufficiency and initiative by including examples of how you've proactively developed new customer relationships or improved processes in past positions. This will show that you can adapt and respond to change effectively.
How to prepare for a job interview at TVL Group
✨Know Your Products
Familiarise yourself with the range of vehicle security products offered by TVL Group. Understanding the features and benefits of these products will help you engage confidently with potential clients and answer their queries effectively.
✨Demonstrate Your Sales Experience
Be prepared to discuss your previous sales experience in detail. Highlight specific examples where you've successfully nurtured client relationships or generated new leads, as this will showcase your ability to excel in the role.
✨Showcase Your Communication Skills
As a Senior Sales Consultant, excellent communication is key. Practice articulating your thoughts clearly and concisely, both verbally and in writing. This will demonstrate your capability to handle customer inquiries and maintain high satisfaction levels.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This shows your genuine interest in the role and the company. You might inquire about the team dynamics, training opportunities, or how success is measured in the position.
