At a Glance
- Tasks: Acquire new clients and ensure a smooth onboarding journey while ensuring compliance.
- Company: Join a top-rated law firm with a supportive and inclusive culture.
- Benefits: Enjoy 25 days holiday, health cashback plan, and a bonus scheme.
- Other info: Be part of a team recognised for excellence and integrity.
- Why this job: Make a real impact in a dynamic environment with excellent career growth opportunities.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
TV Edwards LLP has been serving London for over 95 years and our story continues to evolve. Founded in the East End in 1929, we’re proud of our legacy, but even prouder of what we’re building today: a diverse, dynamic law firm that’s consistently recognised by Chambers UK, The Legal 500, and The Times Top 250 Law Firms – where we were named among the top 20 firms in the UK for family law.
Our culture is what sets us apart. We’re proud to have been named one of the Sunday Times Best Places to Work for the second year running – a reflection of our supportive environment, commitment to wellbeing, and ongoing investment in our people. With offices in Whitechapel and Clapham Junction, we serve both private and legal aid clients across a wide range of legal services. We prioritise supervision, training, and work-life balance because we believe excellent client service starts with happy, well-supported teams.
About the Property Department: The Residential and Commercial Property and Probate department is based at our offices in Whitechapel & Clapham Junction. We currently have 12 members of staff in the department and are looking to expand to build upon the current success of the department. We have a strong commitment to training our staff. We deliver regular internal training courses for staff of all levels of experience and invite staff to attend external training courses of their choice.
The Opportunity: TV Edwards LLP seeks to appoint a full-time New Business Executive to join the Whitechapel team. This is a key role within the department, blending sales, client care, and compliance expertise. Your focus is to acquire new clients and grow the firm’s revenue, while also facilitating a smooth client onboarding journey and ensuring compliance with anti-money laundering (AML) requirements. You will act as the first point of contact for prospective clients and introducers, playing a crucial part in converting initial enquiries into instructions and supporting the team to deliver a seamless client journey from initial enquiry through to file opening. Your role will be important in helping to build and maintain strong relationships with clients to foster loyalty and identify cross-selling opportunities.
Key Responsibilities:
- Responding to new client and introducer enquiries (by phone, email, and online), qualifying prospects and assessing their needs.
- Tracking and following up leads to maximise conversion opportunities, using the practice management system (CMS).
- Providing prospective clients with clear, tailored information about our services, including tailored proposals and fee estimates.
- Selling the benefits of our property services and upselling our services on the telephone.
- Managing the onboarding process, including gathering initial information and documents from clients.
- Undertaking AML checks, ID verification, and source of funds/source of wealth assessments.
- Working closely with fee earners to ensure smooth handover once matters are opened.
- Maintaining accurate records of conversion data, leads, and marketing sources.
- Contributing to business development activities, supporting marketing initiatives, and identifying cross-selling opportunities.
- Achieving agreed targets for new client acquisition and revenue generation.
Person Specification:
- Proven experience in sales, and/or client relationship management, ideally within the legal or professional services sector (minimum 2 years).
- Demonstrated success in meeting or exceeding targets.
- Strong communication and organisational skills with a keen eye for detail.
- Strong interpersonal skills and the ability to build rapport with clients and colleagues.
- Comfortable working with compliance processes including AML and onboarding requirements.
- A natural relationship-builder who enjoys turning enquiries into opportunities.
- Commercially minded and target-driven.
- Committed to providing excellent client service.
- Legal secretarial, administration or any other type of office based experience is essential.
- Experience of working with a practice management system would be preferred.
- Experience in law firm compliance requirements and onboarding is desirable.
- An enthusiastic team player.
Key Skills:
- Excellent client care and a professional approach.
- Excellent interpersonal skills.
- Highly organised, self-motivated and able to manage competing priorities.
- Analytical thinking.
- Time management.
- Excellent communicator (both written and verbal).
- Proficient with IT / CMS systems.
Why Join TV Edwards?
- Be part of a firm recognised for excellence and integrity.
- Thrive in a nurturing, inclusive workplace.
- Receive ongoing training and supervision.
- Enjoy family-friendly policies and a strong emphasis on work-life balance.
- Get involved in high-quality, high-profile legal work.
Ready to apply?
Applications must be on our firm’s application form. Completed applications together with equality monitoring data must be sent by email to: HRTeam@tvedwards.com. We will require references from two separate referees before an offer of employment can be confirmed. While we thank you for the interest you have shown in TV Edwards, due to the anticipated response, please be aware that only shortlisted candidates will be contacted.
25 days holiday, increasing to 28 days after 3 years’ service and 30 days after 5 years. Birthday day off. Bonus Scheme. Cycle to work scheme. Health Cashback Plan. Length of service awards.
How to apply:
Send your completed application and equality monitoring forms to: HRTeam@tvedwards.com. Please note that only successful applicants will be contacted.
New Business Executive employer: Tv Edwards Llp
TV Edwards LLP is an exceptional employer, renowned for its supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With a strong commitment to training and development, employees benefit from ongoing learning opportunities and a healthy work-life balance, all while contributing to a firm recognised for excellence in legal services. Located in the vibrant areas of Whitechapel and Clapham Junction, team members enjoy a dynamic environment where they can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Executive
✨Tip Number 1
Get to know the firm! Research TV Edwards LLP and understand their values, culture, and the specific services they offer. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Network like a pro! Attend industry events or webinars where you can meet people from the legal sector. Building connections can lead to referrals and insider tips about job openings.
✨Tip Number 3
Practice your pitch! Prepare a concise and engaging introduction about yourself that highlights your experience in sales and client management. This will come in handy during phone calls or networking events.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s a networking event or a conversation with a potential employer, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace New Business Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the New Business Executive role. We want to see how you can contribute to our dynamic team at TV Edwards!
Showcase Your Client Care Skills:Since client care is key in this role, share examples of how you've successfully managed client relationships in the past. We love hearing about your experiences that demonstrate your ability to build rapport and trust.
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to convey.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tv Edwards Llp
✨Know Your Stuff
Before the interview, make sure you thoroughly understand TV Edwards LLP's services and values. Familiarise yourself with their property department and recent achievements. This will help you tailor your responses and show genuine interest in the firm.
✨Showcase Your Sales Skills
As a New Business Executive, your sales experience is crucial. Prepare specific examples of how you've successfully converted leads into clients in the past. Highlight your ability to build relationships and upsell services, as this aligns perfectly with the role.
✨Be Ready for Compliance Questions
Since compliance is a key part of the job, brush up on anti-money laundering (AML) processes and client onboarding requirements. Be prepared to discuss how you've handled these in previous roles, demonstrating your attention to detail and organisational skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the firm's approach to training and development or how they measure success in the New Business Executive role. This shows your enthusiasm and commitment to contributing to their team.
