At a Glance
- Tasks: Be the go-to person for sales enquiries, quotes, and customer communications.
- Company: Join TÜV SÜD Group, a leader in technology and innovation.
- Benefits: Enjoy 33 days holiday, pension plans, and comprehensive wellbeing support.
- Other info: Diverse workplace committed to inclusion and professional growth.
- Why this job: Make an impact in a dynamic environment while developing your career.
- Qualifications: Experience in sales coordination and familiarity with technical services required.
The predicted salary is between 30000 - 36000 £ per year.
At TÜV SÜD Group we are passionate about technology.
Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress.
We test, we audit, we inspect, we advise.
We never stop challenging ourselves for the safety of society and its people.
We breathe technology, we strive for professional excellence, and we leave a mark.
We take the future into our hands.
We are TÜV SÜD Group.
We are seeking a highly organised, commercially aware Sales Office Coordinator to support our flow meter calibration business.
You will be the operational hub for the sales function—owning enquiry handling, quotation and order processing, and customer communications to ensure a smooth, compliant, and timely service.
Duties And Responsibilities
- Enquiry management and lead routing
- Act as first point of contact for inbound enquiries (phone/email/web) and qualify opportunities.
- Maintain the sales inbox/phone & capture opportunity details in our Insights tool.
- Quotation and order processing
- Prepare, issue, and follow up quotations for calibration services.
- Convert accepted quotes to sales orders; verify PO terms ensuring our compliance rules are followed at all times.
- Coordinate credit checks and customer onboarding with Finance.
- Scheduling and workflow coordination
- Use our internal scheduling tools to book calibrations.
- Customer communication and service
- Provide customers with order acknowledgements and progress updates.
- Manage changes, expedite urgent jobs, and resolve issues proactively.
- Sales enablement and revenue support
- Support campaigns to target shutdown/turnaround windows and contract renewals.
- Upsell related services (multi-point calibration, expedited turnaround, consultancy services & services offered by other business units in the UK and abroad).
Essential Criteria
- Demonstrable experience in a sales coordination, inside sales, or service administration role; calibration, instrumentation.
- Experience with quote-to-order processes and scheduling technical services.
- Familiarity with flow measurement technologies (Coriolis, magnetic, turbine, ultrasonic, vortex, PD) and calibration concepts
- Understanding of standards and lab practices relevant to flow meter calibration (e. g., ISO 17025), and oil and gas client expectations.
- Comfortable reading technical specs, datasheets, and certification requirements.
- Exceptional organisation and prioritisation; able to manage high volumes with accuracy and deadlines.
- Clear written and verbal communication; confident phone manner with customers and vendors.
- Numerate and commercially aware; able to work with pricelists and protect margins.
- Problem-solving mindset with ownership of tasks from enquiry to order acceptance.
- Proficiency with CRM systems (e. g., MS Dynamics) and MS Office (Excel, Word, Power Point).
Desirable Criteria
- HNC/HND or degree, or equivalent in business, engineering, or a related field
- Experience in oil and gas services
- Further Information
TÜV SÜD in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays).
- a contributory Group Personal Pension Plan
- a non-contributory Group Life Assurance Scheme
- various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions)
- incentive schemes
- comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services)
- hybrid/permanent home-working
- Company Car/Car Allowance
- Private Medical Insurance
We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services).
Dependent on their role, employees may also be eligible for hybrid/permanent home-working, a Company Car/Car Allowance and Private Medical Insurance.
At TÜV SÜD Group, we have employees from more than 100 different countries collaborating together.
People of different backgrounds, skills, and pursuing different life goals.
Our strength comes from these countless and varied perspectives.
We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds.
We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity.
As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Group Code of Ethics and Company values.
We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD Group.
- Work Area: Sales, Customer Services & Training Management
- Country/Region: United Kingdom
- Job Location: East Kilbride
- Working Model : Onsite
Company: TUV SUD Ltd.
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Sales Office Coordinator in East Kilbride employer: TÜV SÜD
TÜV SÜD is an exceptional employer that fosters a culture of innovation and excellence, particularly in the Defence and Aerospace sectors. Located in Fareham, our team enjoys a competitive salary, generous holiday entitlement, and comprehensive wellbeing support, all while working with cutting-edge technologies in a collaborative environment. We prioritise employee growth and inclusivity, ensuring that every team member feels valued and empowered to contribute to meaningful projects that impact society.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Office Coordinator in East Kilbride
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Office Coordinator at TÜV SÜD, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including TÜV SÜD. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Office Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Office Coordinator in East Kilbride
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for TÜV SÜD:When writing your cover letter, make sure to tailor your message specifically for TÜV SÜD. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at TÜV SÜD
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show TÜV SÜD that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show TÜV SÜD that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with TÜV SÜD’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
