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For Companies At a Glance
- Tasks: Lead and coordinate global activities for key retail accounts.
- Company: Join TUV Rheinland, a leader in testing, inspection, and certification.
- Benefits: Enjoy hybrid work, flexible hours, bonuses, and great perks like medical care and discounts.
- Why this job: Be part of a diverse team with real development opportunities and a positive atmosphere.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: No formal dress code and daily use of foreign languages!
The predicted salary is between 48000 - 72000 £ per year.
Job Summary
The Primary responsibility is to be the main contact person for the TUV Rheinland group for Retail Global Key Accounts to be assigned by Head of Retail. He/she will be responsible for leading, developing and coordinating all global activities regarding the account/s. He/she is in regular and close contact with the Head of Retail and surrounding team to ensure smooth and sustainable development of their accounts within the TUV Rheinland Group.
Job Description
- Overall and global responsibility for the respective Global Key Account/s assigned.
- Develop specific Global account strategy (incl. forecast, target settings) and action plans.
- Develop and expand account relationship.
- Technical support and guidance for assigned accounts utilizing the support network within TUV Rheinland Group
- Supervision of processes and standard operating procedures regarding the respective account/s.
- Overall account responsibility in global pricing taking P/L into consideration (direct as well as indirect supplier orders).
- Record and document Key Account related information (e.g. Key Account’s buyers, distribution countries, revenue, order incoming/sales by month/quarter/year, project status) and report regularly to the UK Head of Retail.
- Conduct research of Customer‘s satisfaction and look at ways to proactively improve (e.g. client survey).
- Responsibility for optimization of services and processes taking customer‘s requirements into consideration (incl. cross-selling activities).
- Ensure documentation and follow up of the implementation of Key Account business processes such as project flow, sample arrangement etc.
- Internal own personnel development to develop skills and knowledge of the business.
What we can offer you?
- Hybrid work model and flexible working hours
- Annual bonus subject to company and individual performance
- A package of benefits: private medical care, group life insurance, workplace pension scheme, employee discounts, Salary sacrifice options
- Well being Support
- Work in a friendly, diverse and high-qualified team with positive and cooperative working atmosphere
- International environment and daily usage of foreign languages
- Real development opportunities
- Direct communication and no formal dress code
- Employee referral program
Global Key Account Manager employer: TÜV Rheinland Europe
Contact Detail:
TÜV Rheinland Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Key Account Manager
✨Tip Number 1
Familiarize yourself with TUV Rheinland's services and their approach to global key accounts. Understanding their business model and how they interact with clients will help you tailor your conversations and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of TUV Rheinland, especially those in similar roles. They can provide valuable insights into the company culture and expectations for the Global Key Account Manager position.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that align with developing global account strategies. Highlighting your experience in forecasting and target setting will show your capability to handle the responsibilities of this role.
✨Tip Number 4
Stay updated on industry trends and customer satisfaction metrics relevant to TUV Rheinland's key accounts. Being knowledgeable about current market conditions will allow you to engage in meaningful discussions and propose innovative solutions during the interview process.
We think you need these skills to ace Global Key Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Global Key Account Manager position. Understand the responsibilities and expectations, especially regarding account strategy and relationship management.
Tailor Your CV: Customize your CV to highlight relevant experience in account management, strategic planning, and customer satisfaction research. Use specific examples that demonstrate your ability to lead and develop global accounts.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of TUV Rheinland's values and how your skills align with their needs. Emphasize your experience in optimizing services and processes, as well as your ability to work in a diverse international environment.
Highlight Your Communication Skills: Since the role involves regular communication with the Head of Retail and other teams, make sure to showcase your strong communication and interpersonal skills in both your CV and cover letter.
How to prepare for a job interview at TÜV Rheinland Europe
✨Understand the Global Key Account Landscape
Familiarize yourself with TUV Rheinland's key accounts and their specific needs. Research the retail sector and understand how TUV Rheinland positions itself within this market to demonstrate your knowledge during the interview.
✨Showcase Your Strategic Thinking
Be prepared to discuss how you would develop a global account strategy. Think about forecasting, target settings, and action plans that align with the company's goals. Highlight any previous experiences where you've successfully implemented similar strategies.
✨Emphasize Relationship Building Skills
Since the role involves developing and expanding account relationships, share examples of how you've built strong client relationships in the past. Discuss your approach to maintaining regular communication and ensuring customer satisfaction.
✨Demonstrate Process Optimization Knowledge
Talk about your experience with optimizing services and processes based on customer requirements. Be ready to provide examples of how you've improved operational efficiency or client satisfaction in previous roles.
