People and Culture Officer (HR)

Join to apply for the People and Culture Officer (HR) role at Tutors Green. At Tutors Green, we believe that every child deserves access to high-quality education, regardless of their background or circumstances. Our work supports schools, Local Authorities and communities to help young people overcome barriers, build confidence and reach their potential. As People & Culture Officer, you'll play a vital behind-the-scenes role in making that impact possible. By supporting our team, you'll help create a workplace where individuals feel supported, valued and able to do their best work for the students we serve. This is a hands-on, generalist role combining day-to-day HR operations with a genuine focus on people, well-being and culture. You'll be the first point of contact for routine HR matters, working closely with both the Operations Manager and Director (Founder) to contribute to a positive, inclusive and values-led working environment.

What You’ll Do

• People and Culture
  • Work closely with the Operations Manager and Director to help create a positive, healthy team culture that reflects our values and priorities.
  • Turn people and culture plans into action, focusing on practical changes that improve day-to-day working life for our team.
  • Stay up to date with UK employment practice, especially in education and purpose-led organisations, and use this knowledge where helpful.
  • Run team satisfaction surveys and feedback activity, and help turn what we hear into clear, practical improvements.
  • Support and promote equity, diversity and inclusion through everyday people processes and guidance.
  • Work with external HR or legal advisers when needed to help ensure we follow employment law and best practice.
• HR Operations
  • Be the first point of contact for everyday HR questions from the team.
  • Give clear, practical HR advice, knowing when to escalate complex or high-risk issues.
  • Keep HR systems, records and documentation accurate and up to date.
  • Support updates to HR policies and help ensure we meet employment law and GDPR requirements.
  • Work with Finance on payroll changes and provide people data as needed.
• Employee Lifecycle
  • Manage recruitment administration, from advertising roles to coordinating interviews and preparing offers.
  • Support safeguarding and safer recruitment by coordinating all required education-sector pre-appointment checks in line with KCSIE, and maintaining an accurate Single Central Record to ensure compliance before appointments are confirmed.
  • Coordinate onboarding and off-boarding, including contracts, inductions and exit interviews.
  • Support key people processes such as probation reviews, absence management and performance conversations.
  • Help coordinate employee relations processes (such as disciplinary and grievance cases) with senior support.

Requirements

• Has CIPD Level 5 qualification, either completed or in progress (with support to complete).
• Has 2+ years’ experience in a generalist HR, HR Officer or HR Advisor role.
• Has a good working knowledge of UK employment law and ACAS best practice.
• Has experience supporting employee relations cases using agreed processes and guidance.
• Is highly organised, with strong attention to detail.
• Is a confident, clear communicator able to build relationships at all levels.
• Can handle sensitive issues with discretion, empathy and professionalism.
• Has experience using HR systems and managing employee data accurately.

Bonus if you have:

• Experience in the education, charity or purpose-led sector.
• Experience supporting or improving HR processes, templates or documentation.

Benefits

• A friendly, supportive team that values growth and collaboration.
• Comprehensive training and development opportunities.
• Generous benefits package, including: 26 days of annual leave (plus Bank Holidays), private health insurance with dental, physiotherapy, mental health support, discounted gym memberships and more.
• Enhanced parent policies.
• Regular team socials, events, and celebrations.
• Workplace Pension.

Salary: £32,000 - 38,000 depending on experience and CIPD Level 5 completion status.

About Us

At Tutors Green, we believe every student deserves access to high-quality education — regardless of their background or circumstances. For over ten years, we've worked closely with schools, charities and Local Authorities to deliver personalised tuition programmes that help disadvantaged pupils build confidence, overcome barriers, and achieve their academic goals. We partner with schools, Local Authorities and charities across the UK to support students with a wide range of needs, including SEND, SEMH and EHCPs. Our work is rooted in compassion and impact, ensuring support reaches the students who need it most. We're a hybrid organisation with an office-based team of around 18-20 colleagues who work closely together to deliver our programmes nationally. From our Angel office, our Education Programme Teams coordinate tuition across the country, while our Onboarding and Tutor Recruitment Team sources and supports the right tutors for each programme. Collaboration is central to how we work, helping us stay responsive, student-focused and effective. It's an exciting time to join Tutors Green. Demand for our services has grown rapidly, our internal team has expanded, and we're supporting more students, schools and charities than ever before. As we continue to grow nationally, we're looking for dedicated people to help us deliver life-changing education.

Application Process

Applications close on 23rd January. First-stage interviews will take place from 5th January, with final-stage interviews held in our Angel office from 12th January. Early applications are encouraged. An Enhanced DBS check is required for this role, in line with our Child Protection and Safeguarding procedures. If you do not currently hold one, we will process this as part of the pre-employment checks. As part of our recruitment process, online checks of public profiles may be conducted in line with data protection legislation. All checks are fair, non-discriminatory and free from bias. By applying, you consent to Tutors Green securely storing your personal data for recruitment purposes in line with GDPR.