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- Tasks: Support healthcare professionals and improve patient care through insights and analysis.
- Company: TPP, a world-leader in Digital Health with a focus on innovation.
- Benefits: Starting salary of ÂŁ45,000, fantastic holiday, social events, and international travel opportunities.
- Why this job: Make a real impact in healthcare while collaborating with NHS leaders and launching innovative products.
- Qualifications: Predicted 2:2 degree or above; no prior experience required.
- Other info: Rapid career progression and recognition as a top employer for graduates.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone our experienced team support over 250,000 users and represent their voice within the company by providing insights, analysis and feedback to other teams. You will collaborate with other teams and work closely with NHS and government leaders to help improve patient care. You will also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior NHS leaders, working on a variety of projects and have plenty of opportunities to travel internationally.
About TPP
TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future.
TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds’ “Top Company for Graduates to Work For”, and were the overall winners for 2024 in addition to awards for 'Best Salary', 'Benefits' and 'Responsibility’. We have also been consistently named in the Times Top 100 Graduate Employers list.
Salary and Benefits
We will give you an excellent starting salary of ÂŁ45,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company. You will also receive a range of benefits, including:
- Fantastic holiday entitlement
- Regular social events
- Opportunities to travel internationally
- Life insurance
- BUPA Health, Dental and Travel cover
- ÂŁ300 birthday meal allowance
- Pub Fridays
To read what it’s like to work at TPP and to see our full list of benefits, visit www.tpp-careers.com
Requirements
Predicted 2:2 or above at degree level
A levels or equivalent
To apply, please visit https://tpp-careers.com/roles/service-analyst/
Note that due to the high volume of applications, candidates failing to pass the initial selection will not be notified. Successful candidates will usually be contacted within two weeks. We reimburse applicants for travel to and from interviews. Please be aware that applications will be kept on file for up to 12 months.
Service Analyst employer: Tussell Limited
Contact Detail:
Tussell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Analyst
✨Tip Number 1
Network like a pro! Reach out to current Service Analysts or employees at TPP on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by researching TPP and its impact on healthcare. Understand their products and how they improve patient care. This will show your genuine interest and help you stand out during the interview.
✨Tip Number 3
Practice common interview questions, especially those related to customer service and problem-solving. Think of examples from your past experiences that demonstrate your skills. We want to see how you handle real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the TPP team. Good luck!
We think you need these skills to ace Service Analyst
Some tips for your application 🫡
Show Your Passion for Healthcare: When writing your application, let us know why you're excited about supporting healthcare professionals. Share any personal experiences or interests that connect you to the field, as this will help us see your genuine enthusiasm for the role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Service Analyst position. Highlight relevant skills and experiences that align with our mission at TPP, and don’t forget to mention any teamwork or problem-solving examples that showcase your ability to collaborate effectively.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences without getting lost in lengthy paragraphs.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply directly through our website. This way, we can easily track your application and get back to you in a timely manner. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Tussell Limited
✨Know Your Stuff
Before the interview, make sure you understand TPP's mission and the role of a Service Analyst. Familiarise yourself with how they support healthcare professionals and improve patient care. This will show your genuine interest in the company and the position.
✨Showcase Your Communication Skills
As a Service Analyst, you'll be collaborating with various teams and stakeholders. During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from your past experiences where you've successfully resolved issues or worked in a team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and TPP's future projects. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
TPP values authenticity, so don’t be afraid to let your personality shine through. Share your passion for healthcare and technology, and how you can contribute to their mission. Remember, they’re looking for someone who fits well with their culture as much as for skills.
