Technical Graduate - Service Advisory 2026 in Leeds

Technical Graduate - Service Advisory 2026 in Leeds

Leeds Full-Time 25000 - 32000 £ / year (est.) Home office (partial)
Tussell Limited

At a Glance

  • Tasks: Support clients in transforming technology services and enhancing user experiences.
  • Company: Join CGI, a leading tech company with a focus on innovation and collaboration.
  • Benefits: Enjoy a competitive salary, £1000 joining bonus, private healthcare, and professional training.
  • Other info: Flexible work locations, travel opportunities, and vibrant graduate networks await you.
  • Why this job: Kickstart your career in tech while making a real impact on service improvement projects.
  • Qualifications: Strong STEM background and a passion for technology and problem-solving.

The predicted salary is between 25000 - 32000 £ per year.

As a CGI Technical Graduate you’ll be trusted with responsibility from the start, helping clients improve how technology services are designed, delivered and experienced across Service Management, SIAM, user experience, AI‑enabled service improvement and enterprise tooling such as ServiceNow and Freshworks.

Responsibilities

  • Support service transformation and improvement initiatives across a range of client projects.
  • Collaborate with technical teams, stakeholders and service specialists to improve processes, enhance user experiences and contribute to the delivery of effective and efficient services.
  • Gain exposure to Service Management, SIAM, ITILv4, continual service improvement, and enterprise service management tooling while building confidence in stakeholder engagement and consulting delivery.
  • Support service management and transformation projects.
  • Collaborate with clients, stakeholders and delivery teams.
  • Contribute to service improvement and user experience initiatives.
  • Analyse service data and operational insights.
  • Support continual service improvement activities.
  • Develop knowledge of SIAM, ITILv4 and enterprise tooling.
  • Communicate ideas and recommendations clearly and professionally.
  • Build strong working relationships with clients and colleagues.

Qualifications

  • Strong academic background in STEM (minimum 2:2 degree in computer science, engineering, physics, maths or related STEM field; some roles may require a 2:1).
  • Passion for technology and innovation, with a problem‑solving mindset.
  • Ability to collaborate effectively within teams.
  • Confident and professional approach with clients and stakeholders.
  • Flexibility to travel and work on projects across the UK.
  • Eligibility for Baseline Personnel Security Standard (BPSS) clearance; many roles require higher National Security Vetting (typically 5–10 years of continuous UK residency).

Skills We Value

  • Awareness of ITIL, SIAM, ServiceNow or Freshworks.
  • Awareness of Agile or iterative ways of working.
  • Interest in service improvement and user experience.
  • Interest in IT Service Management, Digital Transformation or Service Operations.

Benefits

  • Competitive salary and a £1000 joining bonus.
  • Matched share scheme.
  • Private healthcare.
  • Well‑being programmes.
  • Professional training.
  • Competitive pension.
  • Graduate networks, diversity groups and social clubs.
  • Flexibility to work in different locations and willingness to travel.

CGI is an equal opportunity employer.

Technical Graduate - Service Advisory 2026 in Leeds employer: Tussell Limited

CGI is an exceptional employer for Technical Graduates, offering a dynamic work environment where you can take on significant responsibilities from day one. With a strong focus on professional development, competitive benefits including a £1000 joining bonus, private healthcare, and a commitment to diversity and well-being, CGI fosters a collaborative culture that empowers employees to innovate and grow in their careers while working on impactful projects across the UK.

Tussell Limited

Contact Details:

Tussell Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Graduate - Service Advisory 2026 in Leeds

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Tussell Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Tussell Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Tussell Limited!

Direct Apply to Tussell Limited

Let's not forget to apply directly through the Tussell Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Technical Graduate - Service Advisory 2026 in Leeds

Service Management
SIAM
ITILv4
ServiceNow
Freshworks
Data Analysis
User Experience Improvement

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Tussell Limited.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Tussell Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Tussell Limited

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.