Administrative Officers - Cheltenham

Overview

As an Administrative Officer at GCHQ, you’ll be assigned to a specific department based on business need – and we ask that you commit to that team for a minimum of 18 months. It is enough time to truly settle in, build trusted relationships and make your contribution count.

Day‑to‑day, you will organise meetings, manage information and records, book travel and look after visitors to our buildings. You will collaborate with various teams, meet unique requirements and demonstrate organisational skills to keep things on track. Occasional travel across the UK will be part of your work, giving you the opportunity to support different sites and work with a wide range of colleagues.

After your first 18 months, you can shape your career in various ways within the organisation or with partner agencies. You will have access to personal development, job‑specific training and flexible working options (including part‑time and compressed hours, subject to business need). You will also receive benefits such as 25 days’ annual leave (rising to 30 after 5 years), paid parental and adoption leave, and access to on‑site facilities such as a gym, restaurant and coffee bars at some locations. GCHQ fosters a welcoming and inclusive culture with sports, social and interest groups and affinity networks.

Responsibilities

• Organise meetings and coordinate schedules.
• Manage office information and records.
• Book travel arrangements.
• Attend to visitors and support visitor management.
• Collaborate with teams across the UK and within the organisation.

Qualifications

• Two GCSEs in Maths and English Language at grade C/4 or above, or an equivalent qualification.
• British citizenship (dual citizenship with British component also eligible).
• Residency in the UK for at least seven of the last ten years.

Benefits

• 25 days’ annual leave (30 days after 5 years).
• Paid parental and adoption leave.
• On‑site facilities including gym, restaurant and coffee bars.
• Flexible working options (full‑time, part‑time and compressed hours). Remote work is not possible due to the nature of the role.

Equality, Diversity & Inclusion

GCHQ welcomes and encourages applications from everyone, particularly those currently underrepresented in our workforce, such as ethnic minority candidates, women, people with disabilities or neurodivergent conditions, and those from lower socio‑economic backgrounds. We are committed to building a workforce that reflects the society we serve.