Shift Leader

Shift Leader

Swansea Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Turtle Bay

At a Glance

  • Tasks: Lead a vibrant team, ensuring guests enjoy magical Caribbean experiences every day.
  • Company: Join Turtle Bay, where we celebrate Caribbean culture and create unforgettable moments for our guests.
  • Benefits: Enjoy weekly pay, unlimited soft drinks, and 70% off meals for you and friends!
  • Why this job: Experience fast progression, fun team events, and the chance to make people happy every shift.
  • Qualifications: No prior experience needed; just bring your passion for hospitality and a positive attitude!
  • Other info: Flexible hours perfect for students and exciting annual parties await you!

The predicted salary is between 24000 - 36000 £ per year.

We’re looking for a Shift leader to join our Turtle Bay Family. Our Shift leaders are amazing hosts, entertainers and guest-experts. They lead by example and support our teams to develop their skills and deliver magical Caribbean Good Times!

As a Shift leader you’ll receive industry-leading training and support to develop your management skills. You’ll develop your skills in stock and management, recruitment, team check-ins and holding pre-shift briefs whilst having fun and creating the magic of the Caribbean for our guests!

Our Team leader benefits:

  • Weekly pay – every Friday!
  • Tronc tips
  • Industry-leading floor training
  • Fast progression and endless opportunities – and upwards!
  • Unlimited soft drinks on shift
  • Experience a taste of the Caribbean on every shift with our subsidised team food menu
  • 70% discount at our restaurants for you and up to 6 friends
  • Access to wages before pay day with Hastee Pay
  • Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals!
  • Flexible working hours & student-friendly roles
  • Team socials and events – think HUGE company-wide parties! You’ll be invited to our annual Bay Rocks festival with lots of free cocktails, tasty street food and headline acts
  • Regular team incentives and rewards
  • Exclusive team discounts from hundreds of retailers
  • Loyalty bonuses - £100 for every year you work with us!
  • Enhanced maternity pay
  • 24-hour employee helpline
  • Wellbeing Champions in each restaurant to support our teams

It is really that simple! For us food and drink are just two of our ingredients. We’re in the business of ‘Making People Happy!’ Simply put, Turtle Bay is driven to be the best place for a “Caribbean Good Time”. The Caribbean is one of the most diverse places in the world and it is filled with cultural celebration. At Turtle Bay we embrace the culture of the Caribbean to deliver a magical experience for our guests, taking inspiration from the music, food, drink and of course, those chilled out vibes.

Turtle Bay

Contact Detail:

Turtle Bay Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader

Tip Number 1

Familiarise yourself with the Caribbean culture and cuisine. Understanding the essence of what Turtle Bay represents will not only help you connect with the team but also impress during any informal chats or interviews.

Tip Number 2

Showcase your leadership skills by sharing examples from previous experiences where you've successfully led a team or managed a shift. This will demonstrate your capability to take on the responsibilities of a Shift Leader.

Tip Number 3

Engage with current employees or alumni who have worked at Turtle Bay. They can provide insights into the company culture and expectations, which can be invaluable when preparing for discussions.

Tip Number 4

Be prepared to discuss how you would create a fun and engaging atmosphere for both guests and staff. Think of creative ideas that align with the 'Caribbean Good Times' ethos to share during your interactions.

We think you need these skills to ace Shift Leader

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Conflict Resolution
Time Management
Training and Development
Stock Management
Recruitment Skills
Event Planning
Problem-Solving Skills
Adaptability
Positive Attitude
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand what a Shift Leader does at Turtle Bay. Familiarise yourself with their values and the specific responsibilities mentioned in the job description.

Tailor Your CV: Highlight relevant experience that showcases your leadership skills and ability to create a positive atmosphere. Mention any previous roles in hospitality or customer service that demonstrate your capability to lead a team.

Craft a Compelling Cover Letter: Use your cover letter to express your passion for the Caribbean culture and how it aligns with Turtle Bay's mission. Share specific examples of how you've led teams or created memorable experiences for guests in the past.

Showcase Your Personality: Turtle Bay values fun and a vibrant atmosphere. Let your personality shine through in your application. Use a friendly tone and convey your enthusiasm for the role and the company culture.

How to prepare for a job interview at Turtle Bay

Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry and the Caribbean culture. Share any relevant experiences that highlight your love for creating memorable guest experiences, as this aligns perfectly with Turtle Bay's mission of 'Making People Happy!'

Demonstrate Leadership Skills

As a Shift Leader, you'll be expected to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and support others. Highlight any experience you have in training or developing team members.

Understand the Brand

Familiarise yourself with Turtle Bay's values and offerings. Be ready to discuss what makes their approach unique, such as their commitment to Caribbean culture and the importance of creating a fun atmosphere. This shows that you're genuinely interested in the role and the company.

Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, opportunities for progression, or how they celebrate successes within the team. It demonstrates your interest in the role and helps you assess if it's the right fit for you.

Shift Leader
Turtle Bay
Location: Swansea
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