Shift Leader

Shift Leader

Derby Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, create unforgettable guest experiences, and ensure smooth restaurant operations.
  • Company: Turtle Bay, a Caribbean-inspired restaurant known for its warm hospitality and lively atmosphere.
  • Benefits: Competitive pay, training opportunities, and a fun, supportive work environment.
  • Why this job: Join us to inspire others and bring the spirit of the Caribbean to life every day.
  • Qualifications: Leadership skills and a passion for exceptional customer service.
  • Other info: Great opportunity for personal growth in a dynamic, energetic setting.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Shift Leader – Derby

Full Time

Turtle Bay is all about introducing you to that carefree, island way of life—a Caribbean kitchen and beach bar where food, drinks, and music flow effortlessly from morning until night.

Everyone’s invited. Our team can sense if you need coffee, a cocktail, a cold beer, or a plate of cutters bursting with flavour. Our people serve up the magic and warmth of the Caribbean every day, ensuring everyone feels relaxed and welcome. We create genuine connections and put people at ease, welcoming guests with our natural hosting skills and unpretentious atmosphere.

We bring people together. Strangers become friends, and guests return again and again because of the familiar faces and friendly service that make Turtle Bay special. From brunch to sundowners, we’re here to create unforgettable moments.

Our Purpose?

To naturally and intuitively host, create genuine connections, and make everyone feel welcome, comfortable, and immersed in our carefree island way of life.

Our DNA: The Way We Do Things

  • Be open and listen intently.
  • Do the right thing.
  • Recognise differences and celebrate individuality.
  • Enjoy what we do and have fun.
  • Deliver exceptional hospitality.

Shift Leader at Turtle Bay

At Turtle Bay, our restaurant teams are known for creating vibrant, unforgettable experiences, where every drink and dish brings joy and captures the true spirit of the Caribbean.

As a Shift Leader, you’ll be at the heart of it all, making sure this tradition thrives and ensuring every guest leaves happy, excited to return.

Your role is not just about supervising—it’s about mentoring, inspiring, and fostering the Turtle Bay way of life.

What does Great look like?

  • Live the Turtle Bay DNA: You’ll embody our values and bring the rhythm of the Caribbean to life in every shift—creating a welcoming, supportive space for both the team and our guests.
  • Lead and Develop Your Team: You’ll be the go-to on shift—leading upbeat pre‑shift briefs and coaching, motivating the team to bring their best.
  • Create Memorable Guest Experiences: You’ll lead by example with genuine hospitality—greeting guests with care, responding to feedback with professionalism, and setting the tone for service that’s full of warmth, personality, and positive energy.
  • Deliver Operational Excellence: You’ll take responsibility for running smooth, well‑organised shifts. From managing team focus and maintaining a clean, safe environment to making sure tills are accurate and everyone’s in the know.
  • Drive Financial Success: You’ll support the restaurant’s financial goals by helping to manage labour costs, reducing waste, and ensuring that service is efficient and effective.
  • Work Together as One Team: You’ll work hand‑in‑hand with the floor, bar, kitchen, and management team to make sure everything comes together seamlessly.

You’ll have the opportunity to grow your knowledge and skills through training, tailored courses, and a structured sign‑off process, giving you the tools you need to succeed.

Let’s bring the spirit of the Caribbean to life—together.

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Shift Leader employer: Turtle Bay

Turtle Bay is an exceptional employer that embodies the vibrant spirit of the Caribbean, offering a warm and inclusive work culture where every team member is valued. As a Shift Leader in Derby, you will not only lead a passionate team but also have access to extensive training and development opportunities, ensuring your growth within a supportive environment. With a focus on genuine connections and memorable guest experiences, Turtle Bay provides a unique chance to thrive in a lively atmosphere that celebrates individuality and teamwork.
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Contact Detail:

Turtle Bay Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader

✨Tip Number 1

Get to know the vibe of Turtle Bay! Before your interview, pop into the restaurant, soak up the atmosphere, and chat with the team. This will help you understand the culture and show that you're genuinely interested in being part of the family.

✨Tip Number 2

Practice your hospitality skills! Think about how you would create memorable experiences for guests. Prepare some examples of how you've made people feel welcome in the past—this will really resonate during your interview.

✨Tip Number 3

Show off your leadership style! As a Shift Leader, you'll be guiding your team. Share stories about how you've inspired others or handled challenges in previous roles. This will highlight your ability to lead with warmth and confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Turtle Bay crew and ready to embrace our island way of life.

We think you need these skills to ace Shift Leader

Leadership Skills
Team Development
Hospitality Skills
Communication Skills
Operational Management
Financial Awareness
Problem-Solving Skills
Guest Experience Management
Coaching and Mentoring
Attention to Detail
Positive Energy
Adaptability
Collaboration
Time Management

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your passion for hospitality and the Caribbean vibe that Turtle Bay embodies.

Tailor Your Application: Make sure to customise your application to reflect how you fit into our Turtle Bay DNA. Highlight your experience in creating memorable guest experiences and leading teams, as these are key to being a successful Shift Leader with us.

Show Your Enthusiasm: We love seeing candidates who are genuinely excited about the role! Use your application to express why you want to join our team and how you can contribute to making every guest feel welcome and uplifted.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Turtle Bay

✨Know the Turtle Bay Vibe

Before your interview, dive into the Turtle Bay culture. Familiarise yourself with their values and the Caribbean way of life they embody. Think about how you can reflect that warmth and hospitality in your own experiences.

✨Showcase Your Leadership Skills

As a Shift Leader, you'll need to inspire and mentor your team. Prepare examples from your past where you've successfully led a team or created a positive atmosphere. Highlight your ability to motivate others and foster genuine connections.

✨Prepare for Situational Questions

Expect questions that assess how you handle real-life scenarios. Think about times when you've dealt with difficult guests or resolved conflicts within a team. Be ready to share how you maintained a calm and positive environment.

✨Ask Thoughtful Questions

At the end of the interview, show your interest by asking insightful questions. Inquire about team dynamics, training opportunities, or how they celebrate individuality within the team. This shows you're genuinely interested in being part of the Turtle Bay family.

Shift Leader
Turtle Bay
Location: Derby

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