At a Glance
- Tasks: Welcome guests with warmth and create memorable first impressions in a vibrant atmosphere.
- Company: Turtle Bay, a Caribbean kitchen and beach bar that celebrates connection and hospitality.
- Benefits: Flexible hours, fun work environment, and opportunities for personal growth.
- Other info: Be part of a diverse team that values individuality and collaboration.
- Why this job: Join us to bring the carefree island vibe to life and make lasting connections.
- Qualifications: A friendly attitude and passion for exceptional customer service.
The predicted salary is between 20000 - 25000 £ per year.
Preston Turtle Bay is all about introducing you to that carefree, island way of life—a Caribbean kitchen and beach bar where food, drinks, and music flow effortlessly from morning until night. Everyone’s invited. Our team can sense if you need coffee, a cocktail, a cold beer, or a plate of cutters bursting with flavour. Our people serve up the magic and warmth of the Caribbean every day, ensuring everyone feels relaxed and welcome.
We create genuine connections and put people at ease, welcoming guests with our natural hosting skills and unpretentious atmosphere. We bring people together. Strangers become friends, and guests return again and again because of the familiar faces and friendly service that make Turtle Bay special. From brunch to sundowners, we’re here to create unforgettable moments.
Our Purpose: To naturally and intuitively host, create genuine connections, and make everyone feel welcome, comfortable, and immersed in our carefree island way of life.
Our DNA: The Way We Do Things:
- Be open and listen intently.
- Do the right thing.
- Recognise differences and celebrate individuality.
- Enjoy what we do and have fun.
- Deliver exceptional hospitality.
Host at Turtle Bay: At Turtle Bay, our hosts are the first smile and the warmest welcome that every guest receives. As a Host, you’ll set the tone for the vibrant, carefree Caribbean experience, creating a relaxed and inviting atmosphere from the moment guests walk through the door. Your role is more than just greeting—it’s about creating memorable first impressions.
Whether it’s warmly welcoming guests, managing reservations with ease, or setting the pace for seamless service, you’ll be an ambassador of Turtle Bay’s unique vibe. With your natural hospitality and positive energy, you’ll make everyone feel at home, ensuring that each guest starts their journey with us on the perfect note.
What Does Great Look Like?
- Live the Turtle Bay DNA: Embody and demonstrate Turtle Bay's vibrant culture and values, creating a warm and relaxed atmosphere to welcome in guests.
- Create Memorable First Impressions: Be the warm, friendly face that makes every guest feel welcome and at home. Anticipate their needs and personalise their experience from the very beginning, setting the tone for a relaxed and unforgettable visit.
- Be the Connection Point: Facilitate seamless communication between guests and the team, managing reservations, seating, and inquiries with ease. Ensure the flow of service runs smoothly, making every guest feel cared for and prioritised.
- Deliver Exceptional Hospitality: Approach every interaction with a “yes to the guest” mindset, going the extra mile to accommodate their preferences and needs. Keep the atmosphere light, fun, and welcoming—like the easygoing feel of a Caribbean beach bar.
- Celebrate the Spirit of Turtle Bay: Celebrate the vibrant energy and passion of the Caribbean. Share the stories behind our food and drinks, helping guests connect with the unique inspiration of Turtle Bay.
- Work Together as One Team: Collaborate seamlessly with the team—servers, bartenders, and chefs—to create a smooth and consistent guest experience. Embrace and celebrate diversity, showing respect for everyone’s needs while fostering a supportive, inclusive and united culture.
You’ll have the opportunity to develop your skills and grow with us through tailored training and structured progression paths, ensuring you have the tools to succeed and thrive. Let’s bring the spirit of the Caribbean to life—together.
Host employer: Turtle Bay
At Turtle Bay, we pride ourselves on being an exceptional employer, offering a vibrant work culture that embodies the carefree spirit of the Caribbean. Our team members enjoy tailored training and structured progression paths, fostering personal and professional growth while delivering unforgettable hospitality. Located in Preston, our welcoming atmosphere and commitment to celebrating individuality make every day at Turtle Bay a rewarding experience for both staff and guests alike.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the vibe of Turtle Bay! Before your interview, spend some time in the restaurant or check out their social media. This way, you can chat about what makes the place special and show that you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your warm welcome! As a host, your first impression is key. Try rehearsing how you’d greet guests with a big smile and positive energy. Think about how you can make them feel at home right from the start—this will definitely impress during your interview!
✨Tip Number 3
Show off your people skills! Be ready to share examples of how you’ve created connections in past roles. Whether it’s managing reservations or making someone’s day better, highlight those moments where you’ve gone the extra mile for guests.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining the Turtle Bay family. Don’t forget to follow up after applying—showing enthusiasm can really set you apart!
We think you need these skills to ace Host
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique vibe and how it aligns with our Caribbean spirit.
Highlight Your Hospitality Skills:Make sure to emphasise any previous experience in hospitality or customer service. Share specific examples of how you've created memorable experiences for guests—this is what we’re all about at Turtle Bay!
Show Your Passion for Connection:We love it when applicants express their enthusiasm for making genuine connections. Talk about times when you've gone the extra mile to make someone feel welcome or comfortable—this is key to being a great host!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen to join our Turtle Bay family!
How to prepare for a job interview at Turtle Bay
✨Know the Turtle Bay Vibe
Before your interview, dive into the essence of Turtle Bay. Familiarise yourself with their Caribbean culture, values, and the unique atmosphere they create. This will help you connect your personal experiences with their mission during the interview.
✨Showcase Your Hospitality Skills
Prepare to share specific examples of how you've created memorable experiences for guests in the past. Think about times when you went above and beyond to make someone feel welcome or how you handled a tricky situation with grace and warmth.
✨Practice Active Listening
During the interview, demonstrate your ability to listen intently. This is crucial for a Host role. Show that you can pick up on cues and respond thoughtfully, just like you would with guests at Turtle Bay.
✨Embrace the Fun Factor
Remember, Turtle Bay is all about creating a relaxed and enjoyable atmosphere. Bring your positive energy to the interview! Share your passion for hospitality and how you can contribute to making every guest's experience fun and memorable.
