Head Waiter

Head Waiter

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the floor team, deliver menu recommendations, and create a vibrant atmosphere.
  • Company: Join Turtle Bay, where we celebrate Caribbean culture and make people happy!
  • Benefits: Enjoy flexible hours, unlimited soft drinks, and 70% off meals for you and friends.
  • Why this job: Experience fast progression, team events, and a fun work environment with great vibes.
  • Qualifications: No specific qualifications required, just a passion for service and teamwork.
  • Other info: Be part of our annual Bay Rocks festival with free cocktails and live music!

The predicted salary is between 24000 - 36000 £ per year.

Head Waiter –

We’re looking for a Head Waiter to join our Turtle Bay Family.

Our Head waiters bring our restaurants to life! They are amazing hosts and work with the team to deliver the best menu recommendations, good vibes and Caribbean Good Times.

As a Head Waiter, you’ll lead and motivate the floor team with amazing service skills whilst moving to the beat and making friends for life!

Our benefits…

  • Tronc tips
  • Fast progression and endless opportunities – from Waiter, Head Waiter, Trainee Assistant Manager and upwards!
  • Unlimited soft drinks on shift
  • Experience a taste of the Caribbean on every shift with our subsidized team food menu
  • 70% discount at our restaurants for you and up to 6 friends
  • Access to wages before pay day with Hastee Pay
  • Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals!
  • Flexible working hours & student-friendly roles
  • Team socials and events – think HUGE company-wide parties! You’ll be invited to our annual Bay Rocks festival with lots of free cocktails, tasty street food and headline acts
  • Regular team incentives and rewards
  • Exclusive team discounts from hundreds of retailers
  • Loyalty bonuses
  • Enhanced maternity pay
  • 24-hour employee helpline
  • Wellbeing Champions in each restaurant to support our teams

Caribbean Good Times

It is really that simple! For us food and drink are just two of our ingredients. We’re in the business of ‘Making People Happy!’ Simply put, Turtle Bay is driven to be the best place for a “Caribbean Good Time”.

The Caribbean is one of the most diverse places in the world and it is filled with cultural celebration. At Turtle Bay, we celebrate individuality, recognise differences and embrace the culture of the Caribbean to deliver a magical experience for our guests.

Find out more – Turtle Bay Careers – Turtle Bay UK

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Head Waiter employer: Turtle Bay

Turtle Bay is an exceptional employer that thrives on creating a vibrant and inclusive work culture, where every Head Waiter plays a crucial role in delivering unforgettable Caribbean experiences. With fast progression opportunities, generous benefits like unlimited soft drinks, team socials, and a supportive environment with Wellbeing Champions, you'll not only enjoy your work but also grow your career while making lifelong friends. Join us for a rewarding journey filled with good vibes and the spirit of the Caribbean!
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Contact Detail:

Turtle Bay Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter

Tip Number 1

Familiarise yourself with Caribbean culture and cuisine. Understanding the menu and being able to share personal recommendations will not only impress during your interview but also show your passion for the role.

Tip Number 2

Demonstrate your leadership skills by sharing examples of how you've motivated a team in previous roles. Highlighting your ability to create a positive atmosphere will resonate well with the hiring team.

Tip Number 3

Showcase your customer service experience. Be ready to discuss specific instances where you went above and beyond to ensure guests had a memorable experience, as this aligns perfectly with Turtle Bay's mission.

Tip Number 4

Engage with Turtle Bay's social media platforms. By interacting with their content, you can gain insights into their culture and values, which will help you tailor your approach during the application process.

We think you need these skills to ace Head Waiter

Exceptional Customer Service Skills
Leadership and Team Management
Strong Communication Skills
Menu Knowledge and Recommendations
Ability to Work in a Fast-Paced Environment
Conflict Resolution Skills
Attention to Detail
Time Management
Multitasking Abilities
Positive Attitude and Energy
Sales Skills
Adaptability to Change
Knowledge of Food Safety Standards
Ability to Build Rapport with Guests

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Turtle Bay is looking for in a Head Waiter. Highlight key responsibilities and required skills in your application.

Showcase Your Experience: In your CV and cover letter, emphasise any previous experience in hospitality or leadership roles. Use specific examples to demonstrate your service skills and ability to motivate a team.

Express Your Passion: Turtle Bay values a positive attitude and a love for Caribbean culture. Make sure to convey your enthusiasm for the role and how you can contribute to creating 'Caribbean Good Times' for guests.

Tailor Your Application: Customise your CV and cover letter for this specific position. Use keywords from the job description and align your skills and experiences with what Turtle Bay is seeking in a Head Waiter.

How to prepare for a job interview at Turtle Bay

Show Your Passion for Hospitality

As a Head Waiter, it's crucial to demonstrate your enthusiasm for the hospitality industry. Share experiences where you've gone above and beyond to create memorable dining experiences, and express your love for Caribbean culture and cuisine.

Highlight Leadership Skills

Since you'll be leading the floor team, emphasise your leadership abilities. Discuss how you've motivated teams in the past, resolved conflicts, and ensured excellent service. Be ready to provide examples of how you inspire others to deliver their best.

Know the Menu Inside Out

Familiarise yourself with Turtle Bay's menu before the interview. Be prepared to discuss your favourite dishes and suggest pairings. This shows your commitment to providing great recommendations and enhances your credibility as a Head Waiter.

Embrace the Vibe

Turtle Bay is all about good vibes and fun! During the interview, let your personality shine through. Show that you can bring energy and positivity to the team, and that you're ready to contribute to the lively atmosphere of the restaurant.

Head Waiter
Turtle Bay
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  • Head Waiter

    London
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-08-24

  • T

    Turtle Bay

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