General Manager

General Manager

Liverpool Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams to create unforgettable Caribbean experiences for guests.
  • Company: Join Turtle Bay, a vibrant restaurant chain celebrating Caribbean culture and good times.
  • Benefits: Enjoy perks like subsidised meals, bonuses, and exclusive discounts at restaurants and retailers.
  • Why this job: Be part of a fun, dynamic team with opportunities for growth and amazing events.
  • Qualifications: No specific qualifications required; just bring your passion for hospitality and leadership!
  • Other info: Fast progression and apprenticeship opportunities available for aspiring managers.

The predicted salary is between 36000 - 60000 £ per year.

We’re looking for a General Manager to join our Turtle Bay Family in Liverpool Victoria Street. Our General Managers are amazing coaches, hosts, entertainers and leaders and are at the heart of our teams. They bring the magic to our restaurants and make sure that everything’s in place to make Caribbean Good Times happen!

As a General Manager, you’ll lead the way with development and training, maximise sales and your restaurant’s performance and drive standards whilst working with amazing teams and creating the magic of the Caribbean for our guests!

Our General Manager benefits:

  • Twice-yearly incentive scheme to win trips to the Caribbean with our Caribbean Cup competition
  • Access to wages before pay day with Hasteepay
  • Experience a taste of the Caribbean on every shift with our subsidized team food menu
  • The chance to earn an average of £5,000 on top of your salary with our management bonus scheme!
  • Apprenticeship opportunities – supporting you to achieve a Level 5 Management qualification with our Jamaica course
  • Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals
  • Fast progression with excellent training and regular opportunities, such as new site opening secondments!
  • Company-wide Socials and Events – think HUGE team parties! You’ll be invited to our annual Jam Down conference and celebrations, along with our Bay Rocks festival with amazing headline acts, lots of free cocktails and tasty street food!
  • Enhanced maternity pay
  • 24-hour employee helpline
  • 70% discount at our restaurants for you and up to 6 friends
  • Exclusive team discounts from hundreds of retailers
  • Access to Help @ Hand App – remote GP service, mental health support, physiotherapy support
  • Relocation payment opportunities
  • Wellbeing Champions in each restaurant to support our teams
  • Loyalty bonuses

It is really that simple! For us food and drink are just two of our ingredients. We’re in the business of ‘Making People Happy!’ Simply put, Turtle Bay is driven to be the best place for a “Caribbean Good Time”. The Caribbean is one of the most diverse places in the world and it is filled with cultural celebration. At Turtle Bay we embrace the culture of the Caribbean to deliver a magical experience for our guests, taking inspiration from the music, food, drink and of course, those chilled out vibes.

General Manager employer: Turtle Bay

Turtle Bay is an exceptional employer, offering a vibrant work culture that celebrates the spirit of the Caribbean right in the heart of Liverpool Victoria Street. As a General Manager, you'll enjoy fantastic benefits including a twice-yearly incentive scheme, subsidised team meals, and opportunities for professional growth through our apprenticeship programmes. With a focus on employee wellbeing, regular social events, and a supportive environment, Turtle Bay is dedicated to making every team member feel valued and part of our family, ensuring that you can thrive both personally and professionally.
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Contact Detail:

Turtle Bay Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

Tip Number 1

Familiarise yourself with the Caribbean culture and cuisine. Understanding the essence of what Turtle Bay represents will not only help you connect with the team but also demonstrate your passion for the role during interviews.

Tip Number 2

Showcase your leadership skills by sharing specific examples from your past experiences. Highlight how you've successfully managed teams, maximised sales, or improved restaurant performance to align with the expectations of a General Manager.

Tip Number 3

Network within the hospitality industry, especially with those who have experience in Caribbean restaurants. Building connections can provide valuable insights and potentially lead to referrals that could strengthen your application.

Tip Number 4

Prepare to discuss your vision for creating a vibrant atmosphere in the restaurant. Think about how you can enhance the guest experience and foster a positive team environment, as these are key aspects of the General Manager role at Turtle Bay.

We think you need these skills to ace General Manager

Leadership Skills
Coaching and Mentoring
Sales Maximisation
Performance Management
Team Building
Customer Service Excellence
Financial Acumen
Operational Management
Conflict Resolution
Communication Skills
Event Planning
Training and Development
Adaptability
Creativity in Problem Solving

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand what Turtle Bay is looking for in a General Manager. Pay attention to the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in management roles, particularly in the hospitality industry. Use specific examples that demonstrate your leadership skills, ability to maximise sales, and how you've created memorable experiences for guests.

Show Your Passion for Caribbean Culture: Turtle Bay values the Caribbean culture, so make sure to express your enthusiasm for it in your application. Share any relevant experiences or knowledge about Caribbean food, music, or hospitality that can set you apart from other candidates.

Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also conveys your personality and passion for the role. Make it engaging and reflect the fun, vibrant atmosphere of Turtle Bay to show you would be a great fit for their team.

How to prepare for a job interview at Turtle Bay

Show Your Passion for Caribbean Culture

As a General Manager, you'll be at the heart of creating a magical Caribbean experience. Make sure to express your enthusiasm for Caribbean culture, food, and music during the interview. Share any personal experiences or connections you have with the Caribbean to demonstrate your genuine interest.

Highlight Your Leadership Skills

This role requires strong leadership abilities. Be prepared to discuss your previous experiences in managing teams, coaching staff, and driving performance. Use specific examples to illustrate how you've successfully led teams in the past and how you plan to inspire your future team at Turtle Bay.

Emphasise Your Sales Acumen

Maximising sales is a key responsibility for a General Manager. Come equipped with examples of how you've previously increased sales or improved restaurant performance. Discuss strategies you've implemented that could be relevant to Turtle Bay's goals, showing that you understand the business side of the role.

Prepare Questions About Team Development

Turtle Bay values development and training for its staff. Prepare thoughtful questions about their training programmes and opportunities for growth within the company. This shows that you're not only interested in the position but also in fostering a positive environment for your team.

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