At a Glance
- Tasks: Lead the team, create amazing guest experiences, and ensure smooth operations.
- Company: Turtle Bay, a vibrant Caribbean kitchen and beach bar.
- Benefits: Great pay, discounts, bonuses, and opportunities for personal and professional growth.
- Other info: Be part of a diverse team that celebrates individuality and connection.
- Why this job: Join a fun, inclusive team and develop your leadership skills in a lively environment.
- Qualifications: Experience in hospitality and a passion for exceptional service.
The predicted salary is between 30285 - 37015 £ per year.
We’re on the lookout for a warm, hands-on, and guest-focused Assistant Manager to join our team at Turtle Bay in Milton Keynes.
Who We Are
Turtle Bay is all about introducing you to that carefree, island way of life. A Caribbean kitchen and beach bar where the food, drinks and music flow from morning 'til night. Everyone invited. Our team can tell if you need coffee, cocktail, cold beer or plate of cutters full of flavour. And our people serve up the magic and warmth of the Caribbean every day, so that everyone feels relaxed and welcome here. We’re here to create genuine connections and put people at ease. By welcoming guests with our natural hosting skills and unpretentious atmosphere. We bring people together. Strangers become friends and the bartender knows you by name. Were lunch drifts into sundowners.
What We’re All About
We live by the spirit of One Love – a universal love and acceptance of all people. At Turtle Bay, we celebrate individuality, recognise differences and make it easy for people to be themselves. We take inspiration from the Caribbean culture – the music, the food, the drink, and of course those chilled out vibes.
Our Rewards
- Great pay, Tronc, and excellent rewards
- Various team events and team rewards
- Progression with excellent training and opportunities, both professionally and personally, with our mentorship programs
- Enhanced family leave pay
- 50% discount at our restaurant for you and up to 6 friends
- Loyalty bonuses
- Referral bonus schemes – giving you the opportunity to earn up to £1,000 for successful referrals
About the Role
As an Assistant Manager at Turtle Bay, you bring positive energy, support your leaders, and help make each shift run like clockwork. You're right at the heart of the action – leading the floor, coaching team members, and creating those feel-good vibes that keep our guests coming back. You’re someone who leads by example – always friendly, calm under pressure, and focused on giving exceptional service. You’ll support the management team with everything from running great shifts and hitting business targets to training new starters and making sure every guest feels welcomed, relaxed, and looked after. This is the ideal role for someone looking to step up and grow into a future leader. We’ll give you the support and tools you need to develop your confidence, sharpen your management skills and become a key part of your restaurant’s success story. At Turtle Bay, we’re committed to creating a workplace where everyone feels respected, valued and supported. Join us in our mission to champion equality, inclusion and wellbeing, and be part of a vibrant, diverse team that genuinely loves what they do.
Next Steps…
Hit the apply button, upload your CV and answer a couple of quick questions. One of our friendly Talent Acquisition Team will be in touch with you soon.
Assistant Manager – Lead Guest Experience & Team employer: Turtle Bay
Turtle Bay is an exceptional employer that embodies the spirit of community and inclusivity, making it a fantastic place for a General Manager to thrive in Sheffield. With a focus on personal growth, career progression, and a vibrant work culture inspired by Caribbean warmth, employees enjoy great pay, generous discounts, and loyalty bonuses while fostering genuine connections with both team members and guests. Join us to lead a dynamic environment where individuality is celebrated, and every day brings the opportunity to inspire and uplift others.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager – Lead Guest Experience & Team
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Turtle Bay. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Turtle Bay
Don't be shy about reaching out to Turtle Bay directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager – Lead Guest Experience & Team
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Turtle Bay and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Turtle Bay
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
