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For Companies At a Glance
- Tasks: Lead the team, create a welcoming atmosphere, and ensure exceptional guest experiences.
- Company: Turtle Bay, a vibrant Caribbean kitchen and beach bar in Norwich.
- Benefits: Great pay, discounts, wellness support, and opportunities for personal and professional growth.
- Why this job: Join a fun, diverse team and develop your leadership skills in a lively environment.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
- Other info: Be part of a culture that celebrates individuality and promotes wellbeing.
The predicted salary is between 30000 - 42000 £ per year.
Turtle Bay – Assistant Manager
We’re on the lookout for a warm, hands-on, and guest-focused Assistant Manager to join our team at Turtle Bay in Norwich
Who We Are
Turtle Bay is all about introducing you to that carefree, island way of life. A Caribbean kitchen and beach bar where the food, drinks and music flow from morning \’til night.
Everyone invited. Our team can tell if you need coffee, cocktail, cold beer or plate of cutters full of flavour. And our people serve up the magic and warmth of the Caribbean every day, so that everyone feels relaxed and welcome here. We’re here to create genuine connections and put people at ease. By welcoming guests with our natural hosting skills and unpretentious atmosphere.
We bring people together. Strangers become friends and the bartender knows you by name. Were lunch drifts into sundowners.
What We’re All About
We live by the spirit of One Love – a universal love and acceptance of all people. At Turtle Bay, we celebrate individuality, recognise differences and make it easy for people to be themselves. We take inspiration from the Caribbean culture – the music, the food, the drink, and of course those chilled out vibes.
Our Rewards
- Great pay, Tronc, and excellent rewards
- Various team events and team rewards
- Progression with excellent training and opportunities, both professionally and personally, with our mentorship programs
- Enhanced family leave pay
- 70% discount at our restaurant for you and up to 6 friends
- Access to Help @ Hand app – offering remote GP services, prescriptions, mental health support and physiotherapy support for you and your family
- Wellbeing is a focus for us with our Mental Health First Aid training and 24-hour Employee Assistance Program
- Loyalty bonuses
- Referral bonus schemes – giving you the opportunity to earn up to £1,000 for successful referrals
About the Role
As an Assistant Manager at Turtle Bay, you bring positive energy, support your leaders, and help make each shift run like clockwork. You\’re right at the heart of the action – leading the floor, coaching team members, and creating those feel-good vibes that keep our guests coming back.
You’re someone who leads by example – always friendly, calm under pressure, and focused on giving exceptional service. You’ll support the management team with everything from running great shifts and hitting business targets to training new starters and making sure every guest feels welcomed, relaxed, and looked after.
This is the ideal role for someone looking to step up and grow into a future leader. We’ll give you the support and tools you need to develop your confidence, sharpen your management skills and become a key part of your restaurant’s success story.
At Turtle Bay, we’re committed to creating a workplace where everyone feels respected, valued and supported. Join us in our mission to champion equality, inclusion and wellbeing, and be part of a vibrant, diverse team that genuinely loves what they do.
Next Steps…
Hit the apply button, upload your CV and answer a couple of quick questions. One of our friendly Talent Acquisition Team will be in touch with you soon.
Assistant Manager employer: Turtle Bay
Contact Detail:
Turtle Bay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the vibe of Turtle Bay! Before your interview, pop in for a meal or a drink. This way, you can experience the atmosphere and even chat with staff about their experiences. It shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading the floor and creating those feel-good vibes. Think about examples from your past where you've gone above and beyond for guests or helped your team shine. Share these stories during your interview!
✨Tip Number 3
Show off your leadership style! Turtle Bay is all about positivity and support. Be ready to discuss how you motivate and coach your team. Maybe even think of a time when you turned a tough shift into a successful one – that’ll impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for joining the Turtle Bay family right from the start!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We love to see genuine enthusiasm and warmth, so don’t be afraid to show us who you are and why you want to join the Turtle Bay family.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Assistant Manager role. Highlight any previous experience in hospitality or leadership, and don’t forget to mention your knack for creating a welcoming atmosphere!
Answer Thoughtfully: When it comes to those quick questions, take your time! Think about how your values align with our One Love spirit and how you can contribute to our vibrant team. We’re looking for genuine connections, so make your answers count!
Apply Through Our Website: We encourage you to hit that apply button on our website! It’s the easiest way for us to get your application and start the conversation. Plus, it shows you’re keen to join our Turtle Bay crew!
How to prepare for a job interview at Turtle Bay
✨Know the Vibe
Before your interview, get a feel for Turtle Bay's atmosphere. Visit the restaurant if you can, or check out their social media to understand their culture and values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with guests. Prepare examples from your past experiences where you've successfully managed a team or provided exceptional customer service. Highlight your ability to create a welcoming environment and how you handle pressure with a smile.
✨Embrace the One Love Spirit
Familiarise yourself with Turtle Bay's 'One Love' philosophy. Be ready to discuss how you celebrate individuality and inclusivity in your work. Share personal anecdotes that reflect your commitment to creating genuine connections and making everyone feel valued.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their training programmes, team events, or how they support employee wellbeing. This not only demonstrates your enthusiasm but also helps you gauge if Turtle Bay is the right fit for you.
