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- Tasks: Lead and inspire teams to create unforgettable Caribbean experiences while maximizing restaurant performance.
- Company: Join Turtle Bay, where we celebrate Caribbean culture and happiness through food and drink.
- Benefits: Enjoy a 4-day work week, bonuses, discounts, and amazing team events!
- Why this job: Be part of a vibrant team that values fun, growth, and making people happy every day.
- Qualifications: Looking for passionate leaders with coaching skills and a love for hospitality.
- Other info: Opportunities for fast progression and management qualifications available!
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
General Manager – Swansea 4 day work week!
We’re looking for a General Manager to join our Turtle Bay Family in Swansea.
Our General Managers are amazing coaches, hosts, entertainers and leaders and are at the heart of our teams. They bring the magic to our restaurants and make sure that everything’s in place to make Caribbean Good Times happen!
As a General Manager, you’ll lead the way with development and training, maximise sales and your restaurant’s performance and drive standards whilst working with amazing teams and creating the magic of the Caribbean for our guests!
Key Responsibilities:
- Lead development and training of team members.
- Maximise sales and restaurant performance.
- Drive standards and ensure a high-quality guest experience.
Our General Manager benefits…
- Twice-yearly incentive scheme to win trips to the Caribbean with our Caribbean Cup competition.
- Access to wages before payday with Hasteepay.
- A 4-day working week! Improve your work-life balance with our industry-leading ‘4 Days at the Bay’ rota.
- Experience a taste of the Caribbean on every shift with our subsidized team food menu.
- The chance to earn an average of £5,000 on top of your salary with our management bonus scheme!
- Apprenticeship opportunities – supporting you to achieve a Level 5 Management qualification with our Jamaica course.
- Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals.
- Fast progression with excellent training and regular opportunities, such as new site opening secondments!
- Company-wide Socials and Events – think HUGE team parties! You’ll be invited to our annual Jam Down conference and celebrations, along with our Bay Rocks festival with amazing headline acts, lots of free cocktails and tasty street food!
- Enhanced maternity pay.
- 24-hour employee helpline.
- 70% discount at our restaurants for you and up to 6 friends.
- Exclusive team discounts from hundreds of retailers.
- Access to Help @ Hand App – remote GP service, mental health support, physiotherapy support.
- Relocation payment opportunities.
- Wellbeing Champions in each restaurant to support our teams.
- Loyalty bonuses – £100 for every year you work with us!
About Turtle Bay:
For us, food and drink are just two of our ingredients. We’re in the business of ‘Making People Happy!’ Simply put, Turtle Bay is driven to be the best place for a “Caribbean Good Time”.
The Caribbean is one of the most diverse places in the world and it is filled with cultural celebration. At Turtle Bay, we embrace the culture of the Caribbean to deliver a magical experience for our guests, taking inspiration from the music, food, drink and of course, those chilled out vibes.
Find out more – Turtle Bay Careers – Turtle Bay UK
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General Manager - Swansea employer: TURTLE BAY HOSPITALITY LIMITED
Contact Detail:
TURTLE BAY HOSPITALITY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Swansea
✨Tip Number 1
Familiarize yourself with the Caribbean culture and cuisine. Understanding the essence of what Turtle Bay represents will not only help you connect with the team but also demonstrate your passion for creating a magical guest experience.
✨Tip Number 2
Showcase your leadership skills by sharing examples of how you've successfully developed and trained team members in previous roles. Highlighting your coaching abilities will resonate well with the values of Turtle Bay.
✨Tip Number 3
Prepare to discuss your strategies for maximizing sales and improving restaurant performance. Think about specific metrics or achievements from your past experiences that can illustrate your effectiveness in driving results.
✨Tip Number 4
Engage with the Turtle Bay community on social media. Following their accounts and interacting with their content can give you insights into their culture and values, which you can reference during your interview.
We think you need these skills to ace General Manager - Swansea
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and the qualities that Turtle Bay values in their leaders, such as coaching, entertaining, and creating a high-quality guest experience.
Tailor Your CV: Customize your CV to highlight relevant experience in restaurant management, team development, and sales maximization. Use specific examples that demonstrate your ability to lead teams and enhance guest experiences, aligning with Turtle Bay's mission of 'Making People Happy!'
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the Caribbean culture and hospitality. Share your vision for how you would bring the magic of the Caribbean to life in the restaurant and how your leadership style aligns with Turtle Bay's values.
Showcase Your Personality: In your application, let your personality shine through. Turtle Bay is looking for someone who can entertain and engage both guests and team members. Use a friendly and approachable tone to convey your enthusiasm for the role and the company culture.
How to prepare for a job interview at TURTLE BAY HOSPITALITY LIMITED
✨Show Your Passion for Hospitality
As a General Manager, your enthusiasm for creating memorable experiences is key. Share specific examples of how you've made guests feel special in previous roles, and express your love for Caribbean culture and cuisine.
✨Demonstrate Leadership Skills
Highlight your experience in coaching and developing team members. Discuss how you've successfully led teams in the past, focusing on your ability to inspire and motivate others to achieve their best.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you maximized sales or improved guest experiences, and be ready to discuss your approach.
✨Emphasize Your Understanding of Standards
Turtle Bay values high-quality guest experiences. Be prepared to talk about how you ensure standards are met in a restaurant setting, including health and safety regulations, customer service excellence, and team performance.
