Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage claims, liaise with clients and lenders, and ensure smooth processing.
- Company: Fast-growing Claims Management Company in Manchester city centre.
- Benefits: Competitive salary, training opportunities, and performance incentives.
- Why this job: Join a dynamic team and make a real impact in claims management.
- Qualifications: Organised, confident communicator, and familiar with CRMs.
- Other info: Stable Monday–Friday role with excellent career progression.
The predicted salary is between 22000 - 28000 £ per year.
Our client is a fast-growing Claims Management Company (CMC) specialising in mis-sold car finance claims. With demand rising, they’re expanding their operations team and are now hiring a Claims Administrator to join their Manchester city centre office.
This team is the engine room of the business – keeping claims moving, chasing missing information, and ensuring lenders respond on time.
If you’re organised, confident on the phone, and love a role where you can stay busy and make things happen… keep reading.
- Liaising with clients and lenders via phone and email to progress claims
- Explaining clearly what information is needed and why (helping clients respond quickly!)
- Updating case notes, documents, timestamps and claim status accurately
- Moving claims through structured stages to avoid delays
- Following processes in line with regulatory expectations
- Maintaining high accuracy in data entry and document handling
- Supporting a consistent, high-quality customer experience
- Supporting team targets through efficient, high-quality processing
Requirements:
- Confident and professional phone manner
- Compliance / regulatory experience (nice to have, not essential)
- Confident using CRMs and Google Workspace (Docs/Sheets etc.)
Benefits:
- Training and progression opportunities
- Incentives to reward performance
- Stable Monday–Friday role
If you’re organised, confident on the phone, and ready to build your career in claims management, we’d love to hear from you.
Claims Administrators in Manchester employer: Turtl. Agency
Contact Detail:
Turtl. Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrators in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be liaising with clients and lenders, make sure you can communicate clearly and confidently. Role-play with a friend or family member to get comfortable with explaining processes and answering questions.
✨Tip Number 3
Be proactive during interviews! Prepare questions about the role and the team dynamics. This shows you're not just looking for any job, but that you're keen on making a real impact in their operations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Claims Administrators in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Administrator role. Highlight your organisational skills and any experience with CRMs or customer service. We want to see how you can keep claims moving and support our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're interested in the role and how your skills align with what we’re looking for. Be confident and professional, just like we expect you to be on the phone!
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure to proofread your application. Any typos or errors could give the wrong impression. We value high-quality processing, so let that reflect in your written application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our fast-growing team!
How to prepare for a job interview at Turtl. Agency
✨Know Your Stuff
Before the interview, make sure you understand the role of a Claims Administrator. Familiarise yourself with the claims process, especially in relation to mis-sold car finance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires a lot of organisation, be prepared to discuss how you manage your time and tasks. Bring examples of how you've successfully handled multiple responsibilities in the past, whether in previous jobs or during your studies.
✨Practice Your Phone Manner
As you'll be liaising with clients and lenders over the phone, practice speaking clearly and professionally. You might even want to do a mock call with a friend to get comfortable explaining complex information simply and effectively.
✨Be Ready for Compliance Questions
While compliance experience isn't essential, it's good to know the basics. Brush up on what compliance means in the context of claims management and be ready to discuss why it’s important. This shows that you’re aware of the regulatory environment and are serious about maintaining high standards.