Marketplace Growth & Operations Manager in London

About the team Turo is redefining car rental, and we are seeking a bold and entrepreneurial individual to spearhead our growth. As a Marketplace Program Manager, you will be the strategic and operational right hand to the UK Head of Business Development. You will play a critical role in shaping and executing regional strategies that drive supply quality, demand growth, and profitability. This role blends rigorous analysis, creative problem-solving, and cross-functional coordination to ensure our regional marketplace thrives.

Your responsibilities:

• Shape and execute the regional marketplace growth strategy, in partnership with the UK Head of Business Development. You will own the playbook for launching UK Markets.
• Monitor marketplace health across key UK markets, tracking and analysing core metrics such as supply volume, pricing trends, fulfilment rates and profitability.
• Build and maintain dashboards and reports to translate data into actionable insights and track project impact.
• Independently scope, launch, and scale cross-functional initiatives that drive supply quality, host engagement, and market growth.
• Serve as the UK host "voice" to surface hosting challenges and feature requests.
• Identify emerging trends, growth opportunities, and risks, analysing factors such as competitors, regulatory shifts, and evolving consumer behaviour.
• Devising tools and partnerships to help multi-car hosts grow their business.

Your profile:

• 5+ years of experience in marketplace operations, program/portfolio management, business operations, or marketing—preferably in high-growth or tech-enabled environments.
• Strong analytical skills: experience with SQL, advanced spreadsheets, dashboards and BI reporting (we use Domo); able to drive insights from data and translate into action.
• Proven ability to lead complex, cross-functional programs and campaigns end-to-end.
• Excellent communication and influencing skills: able to present to senior stakeholders, align multiple teams, and manage trade-offs.
• Strategic and operational mindset: comfortable with ambiguity and able to dive deep operationally while staying aligned to the big picture.
• Ability to thrive in a dynamic startup environment; goal-oriented and can execute independently.
• Marketplace business comprehension: understanding of supply/demand dynamics, pricing, profitability levers, segmentation, growth levers.
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives.
• Passion for building stronger communities and a more sustainable economy.

For this role, the target base salary range in London is £50,000 - £57,000 annually. This role is also eligible for equity and benefits. Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays.

Benefits:

• Competitive salary, equity, benefits, and perks for all full-time employees.
• Employer-paid medical, dental, and vision insurance (country specific).
• Retirement employer match.
• Learning & Development stipend to invest in your professional development.
• Turo host matching program.
• Turo travel credit.
• Cell phone and internet stipend.
• Paid time off to relax and recharge.
• Paid holidays, volunteer time off, and parental leave.
• In-office lunch, office snacks, and team activities for those in the office full-time or hybrid.

We are committed to building a diverse team. If you are from a background that’s underrepresented in tech, we’d love to meet you.

About Turo: Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France.